Annuity Underwriting Manager - London, England, United Kingdom

Job Type: Permanent 

Location: This role is fully remote (or based in our London, Telford or Edinburgh) with a requirement to be in our Telford office twice a month.

Flexible working: All our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. 

Closing Date:  16th May 2024

Salary and benefits: Up to £61,000 plus 16-32% bonus, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more

We have an incredible opportunity to join us here at Phoenix Group as an Annuity Underwriting Service Manager leading our Annuity Underwriting team.

Who are we?

We want to be the best place that any of our 7,800 colleagues have ever worked.

We’re the UK’s largest long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.

The role 

You’ll manage and develop a team of 5 underwriters in the Annuity underwriting team to ensure a quality and compliant service is provided to all customers. You will use your annuity underwriting skills to ensure decision making is in line with philosophy and our SLAs through case review and audit. You’ll work closely with the managers responsible for our underwriting philosophy and broker support team as well as our wider management team.

You will also be required to consider the more complex underwriting circumstances presented by customers to ensure the underwriting philosophy is adhered to and the best possible terms are provided.

What are we looking for?

You’ll be a people manager who can develop and motivate the Annuity Underwriting team, with excellent communication skills, a track record of excellent service delivery and a good understanding of annuity underwriting.

We want to hire the whole version of you.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we have advertised and you believe that you can bring value to the role, we would love to hear from you. 

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best. 

Find out more about #LifeAtPhoenix 

• Guide for Candidates: thephoenixgroup.pagetiger.com/guideforcandidates
• Find or get answers from our colleagues: www.thephoenixgroup.com/careers/talk-to-us 

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