Analytics Manager, Product
Remote
Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.
About the Role:
As a Manager of Product Analytics you and your team will shape the customer experience through high quality experimental design and hypothesis testing. You will work cross-functionally with product managers, growth leads, and marketing managers in a fast paced collaborative environment. Your knowledge of A/B testing and digital analytics combined with your background in experimental design will allow Hims and Hers to build best-in-class customer experiences. This position will report to the Senior Manager of Product Analytics.
You Will:
- Build best-in-class customer experiences by testing into sticky product experiences
- Build business-facing dashboards and do in-depth analyses that state both the statistical significance and the business impact of an experiment
- Work with your team to define and curate the experimentation roadmap for the product and growth teams
- Enable data self-service by designing templates that are easy to understand using relevant KPIs
- Define the success of tests as well as recommended improvements to the product from the results
- Collaborate cross-functionally across analytics teams, engineering teams, and the growth team to improve the customer experience
- Distill our knowledge of tests into playbooks, that can be implemented and utilized to help us transform our digital experience
- Segment users based on demographic, behavioral, and psychographic attributes to tailor product experiences and lifecycle communications
- Partner with cross-functional teams including product, engineering, growth, and finance to align analytics initiatives with business objectives
- Conduct deep-dive analyses to answer …
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RestrictionsRemote
Benefits/Perks401k benefits Company holidays Competitive salary Competitive Salary & Equity Competitive salary & equity compensation Comprehensive health benefits Employee Discounts Employee discounts on hims Employee Stock Purchase Employee Stock Purchase Program Equity Equity Compensation ESPP Flexible/remote work approach Flexible work Offsite team retreats Outstanding benefits Parental leave Quarterly mental health days Remote work Talent-first flexible/remote work approach Unlimited PTO Unlimited PTO, company holidays, and quarterly mental health days
Tasks- Collaborate cross-functionally
- Create dashboards
- Project management
- Work cross-functionally
A/B Testing Airflow Analytics Communication CRM Databricks Data engineering Data Modeling Data Visualization Dbt Design Digital analytics Engineering Experimental Design Finance GitHub KPIs Looker Marketing Medical Project Management Python R SAS SQL Statistics Tableau
Experience8 years
EducationAdvanced degree Analytics Business Communications Engineering Marketing Mathematics Project Management Related Field Statistics