Analyst, Business Sys Analysis

Alternate Locations: Work from Home; Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania)

 Work Arrangement:

Remote : Work at home employee residing outside of a commutable distance to an office location.

Relocation assistance:  is not available for this opportunity.

Requisition #: 73126

The Role at a Glance

We are excited to bring on a Business Systems Analyst for a fully remote position.

What you'll be doing

•    Championing and enhancing organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives. 
•    Providing system support in a production environment minimizing disruptions and ensuring timely remediation
•    Monitoring Managed Service Provider (MSP) activity and providing direction as necessary to ensure deliverables are accurate and on-time
•    Acting as a liaison between business partners and IT developers or external vendor support
•    Identifying and recommending process improvements that significantly reduce workloads or improve quality
•    Using structured requirements process, clearly articulates, documents, and validates more complex technical requirements
•    Consulting and acting as a resource to appropriate internal/external stakeholders to assess and deliver proposed technical solutions meeting business requirements which may integrate process, business rules and business data with technology
•    Determining and recommending the most appropriate technical response to identified more complex problems, issues and/or defects by assessing impact and prioritization
•    Serving as a mentor and sharing knowledge with less experienced team members
•    Promoting business usage of technology to add value to the business
•    Developing complex test plans, performing testing as needed, and documenting results
•    Post-implementation system checkout
•    System configuration and table maintenance
•    Creating and presenting system training material and system related documents as needed
 

What we’re looking for

#LI-REMOTE
What we're looking for:
Must-haves:
•    3 - 5+ Years of experience in business systems or process support that closely aligns with the specific responsibilities of system maintenance, projects, and customer support
•    1+ Years: Review and analyze multiple complex data sources and document data elements, data flow, relationships, and dependencies 
Nice-to-haves:
•    Experience creating standard project documentation including business requirements, test plans, etc.
•    General knowledge of accounting concepts
•    Experience creating SQL queries against DB tables
•    Experience with data analytics software such as Dataiku, or Alteryx
•    Experience with report or dashboard creation in applications such as Tableau, Power BI, or Crystal

What’s it like to work here?

At Lincoln Financial Group, we love what …