FreshRemote.Work

Ambassador Specialist (REMOTE) - Remote

Where A-Players Thrive.

We’re an employee-owned, vertically-integrated builder of some of America’s most popular health & wellness brands. With over 1,400 team members across multiple companies, dedicated to improving the lives of people and their pets, we create best-in-class products that bring health and happiness. Our creative content educates the world on making smarter health choices, while the brands we own generate over $1 billion of revenue annually.

We’re Looking For A: Ambassador Specialist to support and scale Ambassador partnerships across all Golden Hippo brands, most actively focusing on  Health and Wellness Brands. Key goals will be driving revenue through activating, engaging, and  incentivizing Ambassadors as they join the program, as well as supporting broader efforts through  content generation, testimonials, and opportunities for expansion.

Location: Remote (office in Woodland Hills, CA)

What You’ll Be Doing:

  • Implement effective marketing strategies to acquire ambassadors and grow the program as a  channel of revenue and customer retention- including but not limited to email campaigns,  SMS, and Facebook groups 
  • Strategically research, onboard, and activate new ambassadors in the health and wellness  space 
  • Maintain strong communication with ambassadors to give program support, offer creative  feedback, coordinate gifting, manage deadlines, and collect campaign assets 
  • Support campaigns that drive content generation, often in the form of customer testimonials  and reviews. Manage the collection of creatives and work cross-functionally with internal  teams to utilize content in brand
  • marketing initiatives 
  • Foster online ambassador community through giveaways, group engagement, ambassador  content features, virtual events, support, and group moderation 
  • Track data and key program metrics including current ambassador marketing campaign  results, revenue, and commission 
  • Conduct competitor and industry research to implement new program growth initiatives

 Qualifications (Note: We strongly encourage you to apply even if you don’t tick ALL of these boxes.):

  • Strong understanding of the social and community landscape is required for this role Excellent written and verbal communication skills 
  • High level of professionalism when working with outside partners 
  • Experience managing outside brand partners, influencers, or media partnerships - Excellent creative skills - familiarity with content creation tools such as Canva & Photoshop,  and email tools such as Mailchimp 
  • Familiarity with an Ambassador management program
  • Bachelor's Degree required
  • 2 years of relevant community or Ambassador management experience (required)

Golden Perks & Benefits: 

  • Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
  • Through our charity sponsorships, you can make a positive impact on communities worldwide. We’ve donated over $6.1 million to date. 
  • We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career. 
  • 6 paid sick and mental health days, an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well-being.
  • Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock. 
  • Professional development opportunities with mentorship, continuous learning programs, and performance-based pay increases, empowering you to progress and excel in your career. 
  • Tuition reimbursement program, which reimburses eligible tuition expenses up to specified amounts, empowering you to invest in your ongoing growth and development. 
  • Work towards our collective goals and earn up to 2 extra weeks of pay each month, based on the achievement of KPIs
  • Celebrate your accomplishments with our Win of the Week, Spot Bonus, Work Anniversary, and Shout-Outs programs, where your hard work is not only valued but also acknowledged and rewarded. 
  • Reimbursements for a portion of personal cell phone and internet usage for eligible employees. 
  • For those coming into our Woodland Hills, CA office, you’ll find a fully stocked kitchen and a free on-site gym
  • Virtual and in-person company events, like our annual holiday party, happy hours, and virtual cooking nights, designed to cultivate connections and enhance work-life balance.

To read more about our Perks & Benefits, click here.

The base salary range is $62,700.00 - $83,600.00, plus annual & monthly KPI bonus potential.
Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location.

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*The safety of our candidates is our highest priority. When looking for a job, please be aware of cyber criminals, fake domains, and fraudulent job offers. Golden Hippo recruiters will only contact applicants from our official company e-mail domain, (NAME@GOLDENHIPPO.COM) or through our internal Applicant Tracking System, Greenhouse. In addition, Golden Hippo recruiters will never send you checks, or ask you to disclose personal financial details. If you receive any suspicious communications regarding an open position or a job offer, please contact Golden Hippo directly at safety@goldenhippo.com to verify its validity.*

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Job Profile

Benefits/Perks

401(k) matching Charity sponsorships Comprehensive healthcare coverage Employee Stock Ownership Plan Healthcare coverage KPI Bonus Paid sick and mental health days Professional development opportunities Tuition reimbursement Tuition reimbursement program

Skills

Community Engagement Competitor Research Content Creation Tools Content Generation Email Marketing Excel Influencer management Marketing strategies Social media management

Tasks
  • Acquire and grow ambassador program
  • Conduct industry research
  • Foster online ambassador community
  • Maintain communication with ambassadors
  • Manage creatives and cross-functional collaboration
  • Research, onboard, and activate new ambassadors
  • Support content generation campaigns
  • Track program metrics
Experience

2 years

Education

Bachelor's degree