Ambassador Specialist (REMOTE)

Where A-Players Thrive.

We’re an employee-owned, vertically-integrated builder of some of America’s most popular health & wellness brands. With over 1,400 team members across multiple companies, dedicated to improving the lives of people and their pets, we create best-in-class products that bring health and happiness. Our creative content educates the world on making smarter health choices, while the brands we own generate over $1 billion of revenue annually.

We’re Looking For A: Ambassador Specialist to support and scale Ambassador partnerships across all Golden Hippo brands, most actively focusing on Health and Wellness Brands. Key goals will be driving revenue through activating, engaging, and incentivizing Ambassadors as they join the program, as well as supporting broader efforts through content generation, testimonials, and opportunities for expansion.

Location: Remote (office in Woodland Hills, CA)

What You’ll Be Doing:

• Implement effective marketing strategies to acquire ambassadors and grow the program as a channel of revenue and customer retention- including but not limited to email campaigns, SMS, and Facebook groups 
• Strategically research, onboard, and activate new ambassadors in the health and wellness space 
• Maintain strong communication with ambassadors to give program support, offer creative feedback, coordinate gifting, manage deadlines, and collect campaign assets 
• Support campaigns that drive content generation, often in the form of customer testimonials and reviews. Manage the collection of creatives and work cross-functionally with internal teams to utilize content in brand
• marketing initiatives 
• Foster online ambassador community through giveaways, group engagement, ambassador content features, virtual events, support, and group moderation 
• Track data and key program metrics including current ambassador marketing campaign results, revenue, and commission 
• Conduct competitor and industry research to implement new program growth initiatives

 Qualifications (Note: We strongly encourage you to apply even if you don’t tick ALL of these boxes.):

• Strong understanding of the social and community landscape is required for this role Excellent written and verbal communication skills 
• High level of professionalism when working with outside partners 
• Experience managing outside brand partners, influencers, or media partnerships - Excellent creative skills - familiarity with content creation tools such as Canva & Photoshop, and email tools such as Mailchimp 
• Familiarity with an Ambassador management program
• Bachelor's Degree required
• 2 years of relevant community or Ambassador management experience (required)

Golden Perks & Benefits: 

• Comprehensive healthcare coverage …