Aircraft Maintenance Control - Atlanta

EchoStar Corporation (NASDAQ: SATS) is a premier global provider of satellite communication solutions. Headquartered in Englewood, Colo., and conducting business around the globe, EchoStar is a pioneer in communications technologies through its Hughes Network Systems and EchoStar Satellite Services business segments. For more information, visit echostar.com. Follow @EchoStar on Twitter.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.

EchoStar has an exciting opportunity for an Aircraft Maintenance Control - Atlanta in our Hughes Network Systems division supporting our AERO Mobility business unit. This role is essential for supporting the maintenance, repair, and serviceability of the Hughes in-flight connectivity system. This position will operate as a customer-facing role, providing frontline technical guidance to our airline customers, and you will act as a critical conduit for communications between airline maintenance personal and the Hughes aircraft operations team. This position offers a great opportunity for career growth in a dynamic environment focused on innovation and operational excellence. This position will be located at our customer facility in Atlanta, GA.

Responsibilities

• Technical Support
  • Support all facets of maintenance for the Hughes in-flight connectivity system.
  • Monitor all incoming and active discrepancies using a ticketing system and establish maintenance plans with the airline to ensure issues are being addressed.
  • Examine technical performance data to diagnose system faults and provide corrective actions for airline technicians.
  • Interpret a variety of technical manuals, wiring diagrams, and schematics to provide technical guidance.
  • Utilize various data sources, such as performance metrics, tickets, and system logs to facilitate troubleshooting and diagnostics of aircraft IFC system.
  • Focus on resolving faults with speed and efficiency while also ensuring compliance to federal regulatory guidelines.
  • Accomplish projects and assignments as needed, which are sometimes broad in nature, and frequently may require engagement with cross functional teams.
  • Ability to work nights, weekends, and holidays as needed to maintain 24/7 technical support.
  • This position may require occasional travel.
• Communication
  • Communication skills with customer in providing system training, troubleshooting guidance, and reporting requirements.
  • Collaborate with Hughes cross-functional teams to resolve technical issues and implement improvements in support of customer aircraft.
• Process Improvement:
  • Continuously analyze and improve support systems, tools, and processes to drive cost reduction, improve customer performance, and enhance efficiency.

Basic Requirements

• Two-year degree in technical field or combination of relevant work experience and certifications.
• Prior experience with Inflight Connectivity Systems.

Preferred Qualifications

• Airline maintenance and …