Agile Coach / Scrum Master

Join Our Mission to Revolutionize Healthcare

Thoughtful is pioneering a new approach to automation for all healthcare providers! Our AI-powered Revenue Cycle Automation platform enables the healthcare industry to automate and improve its core business operations.

We're looking for an Exceptional Agile Coach to lead our globally distributed engineering teams.

As a key member of our team, you will play a pivotal role in guiding and optimizing Agile processes across multiple teams and time zones. Your leadership will enhance our end-to-end delivery motion.

Join us to transform how leading healthcare companies operate.

Your Role:

• Lead Agile Transformation: Champion Agile methodologies across the organization, facilitating Scrum of Scrums for our globally distributed teams.
• Coach and Mentor: Provide guidance to team members, fostering a culture of continuous improvement, collaboration, and self-organization.
• Facilitate Communication: Bridge gaps between teams operating in different time zones, ensuring seamless collaboration and information flow.
• Optimize Processes: Assess and refine Agile practices to enhance efficiency and productivity, tailoring approaches to suit distributed teams.
• Remove Impediments: Identify and resolve cross-team obstacles that hinder progress, enabling teams to deliver value consistently.
• Collaborate with Stakeholders: Work closely with Technical Product Managers, Engineers, leadership, and other stakeholders to align team efforts with strategic objectives.

Your Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Over 5 years of experience as an Agile Coach or Senior Scrum Master, specifically with globally distributed teams.
• Proven track record of leading Agile transformations and facilitating Scrum of Scrums.
• Certified Agile Coach (e.g., ICP-ACC, ICP-ATF) or equivalent Agile certifications.
• Strong understanding of Agile frameworks (Scrum, Kanban, SAFe) and best practices.
• Experience in the healthcare industry or with AI/machine learning projects is a plus.
• Proficiency in Agile project management tools such as Jira, Confluence, or similar.
• Exceptional communication and interpersonal skills, with the ability to engage and inspire remote teams.
• Demonstrated ability to navigate cultural differences and foster inclusivity within diverse teams.

What Sets You Apart:

• Global Mindset: Experience working with teams across different countries and cultures, adept at coordinating across time zones.
• Leadership Excellence: Ability to influence without authority, leading by example to drive Agile adoption and maturity.
• Strategic Thinking: Skilled in aligning Agile practices with business goals, enhancing the organization's agility at scale.
• Technological Savvy: Familiarity with tools and technologies that facilitate remote collaboration and productivity.
• Resilience and Adaptability: Comfortable navigating ambiguity and adapting to changing priorities in a dynamic environment.

Why Thoughtful?

• Competitive Compensation: We offer a competitive salary aligned with industry standards.
• Equity Participation: Employee Stock Options to share in the company's success.
• Health Benefits: Comprehensive medical, dental, and vision insurance to keep you and your family healthy.
• Time Off: Generous leave policies and paid company holidays to ensure work-life balance.
• Innovative Environment: Work with cutting-edge AI technologies in the healthcare sector.