Advisor, Marketing Operations (P3) - Fairfield, Town of, Connecticut, United States; Washington, District of Columbia, United States; Remote, United States

Summary

The Advisor, Marketing Operations, is responsible for ensuring on-time delivery of marketing and communications needs across Save the Children US.  Guided by the strategic goals of Marketing, Communications and Fundraising, and those of our key stakeholders across the agency, you will manage our divisional workflow. 

You will bring expertise in project and workflow management to a traffic operations team focused on building efficiency and effective ways of working.  With the implementation of new workflow tools, you will establish standards for accepting work, streamline support request processes, and create dashboard reports for project visibility.  In addition, you will oversee a portfolio of support requests – ensuring alignment, assigning tasks, and maintaining accountability through effective project and time management. 

Collaborating across Marketing, Communications, and Fundraising departments, you will assess requests based on delivery capabilities, considering factors such as bandwidth, timing and competing priorities. Your integral role in the Marketing Operations team will contribute to aligning creative, fundraising, digital and communications teams, focusing their efforts on the delivery of our go-to-market plans and communications priorities. 

What You’ll Be Doing (Essential Duties)

Project Management (60%) 

• Serve as first point of contact for internal stakeholders seeking Marketing, Communications, & Fundraising support 
• Work with stakeholders unpack support requests and gather requirements to assess the work. Manage expectations. timing, and align work with strategic goals 
• Conduct stand-up meetings to review new tickets, assess the status of ongoing work, and promptly address issues to maintain project momentum. 
• Proactively anticipate upcoming work and schedule it in alignment with go-to-market plans, ensuring the availability of resources for committed divisional plans. 
• Skillfully communicate decisions on support requests, including the rejection of work that does not align with our strategy, to …