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Adobe Journey Optimizer Engineer

Remote

Work Model: Remote | East Coast Hours

Employment: Corp to Corp - Contract only

Length: 12+ Months

Rate: $65-75 per hour USD

Key Responsibilities

1. Solution Design and Implementation

  • Collaborate with stakeholders to understand business objectives and translate them into AJO solutions.
  • Design and implement AJO capabilities, including data ingestion, data modeling, segmentation, and journey orchestration.
  • Configure AJO events, triggers, automations, actions, and message delivery channels.

2. Data Management and Integration

  • Build and configure data schemas in AEP, ensuring proper mapping of classes, field groups, identities, and attributes.
  • Apply data quality rules, validate data accuracy, and ensure proper data synchronization.
  • Leverage AEP APIs and SDKs, including WebSDK, to integrate data from multiple systems.

3. Personalization and Testing

  • Build and deploy omni-channel personalization strategies using AJO.
  • Implement A/B testing to optimize customer journeys and experiences.
  • Create and deliver personalized offers and messages across email, SMS, push notifications, and other channels.

4. Tagging and Analytics

  • Utilize Adobe Tagging with WebSDK to track and analyze customer interactions.
  • Ensure data classification, retention, and privacy compliance within all tagging and analytics workflows.

5. Channel and Email Management

  • Design and manage email templates in AJO, including Email Subdomain delegation and IP warming strategies.
  • Set up channel surfaces, IP pools, and perform IP warming activities.

6. Problem Diagnosis and Resolution

  • Diagnose, troubleshoot, and resolve technical issues related to AEP and AJO.
  • Identify and address data integration and system errors to ensure smooth operation.

7. Collaboration and Enablement

  • Work with developers, data engineers, and project managers to ensure successful project delivery.
  • Share expertise and provide mentorship to junior team members.

8. Knowledge Sharing and Documentation

  • Document best practices for data management, journey orchestration, and personalization.
  • Provide training and guidance to internal teams on AJO and AEP functionalities.

Qualifications

Required Skills and Experience

  • Bachelor’s degree in Computer Science, Data Analytics, Marketing, or a related field.
  • 3+ years of experience working with Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP).
  • Strong understanding of data modeling, segmentation, and customer journey orchestration.
  • Experience with omni-channel personalization and A/B testing.
  • Proficiency in APIs, SDKs, and tools such …
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