Adobe Journey Optimizer Engineer
Remote
Work Model: Remote | East Coast Hours
Employment: Corp to Corp - Contract only
Length: 12+ Months
Rate: $65-75 per hour USD
Key Responsibilities
1. Solution Design and Implementation
- Collaborate with stakeholders to understand business objectives and translate them into AJO solutions.
- Design and implement AJO capabilities, including data ingestion, data modeling, segmentation, and journey orchestration.
- Configure AJO events, triggers, automations, actions, and message delivery channels.
2. Data Management and Integration
- Build and configure data schemas in AEP, ensuring proper mapping of classes, field groups, identities, and attributes.
- Apply data quality rules, validate data accuracy, and ensure proper data synchronization.
- Leverage AEP APIs and SDKs, including WebSDK, to integrate data from multiple systems.
3. Personalization and Testing
- Build and deploy omni-channel personalization strategies using AJO.
- Implement A/B testing to optimize customer journeys and experiences.
- Create and deliver personalized offers and messages across email, SMS, push notifications, and other channels.
4. Tagging and Analytics
- Utilize Adobe Tagging with WebSDK to track and analyze customer interactions.
- Ensure data classification, retention, and privacy compliance within all tagging and analytics workflows.
5. Channel and Email Management
- Design and manage email templates in AJO, including Email Subdomain delegation and IP warming strategies.
- Set up channel surfaces, IP pools, and perform IP warming activities.
6. Problem Diagnosis and Resolution
- Diagnose, troubleshoot, and resolve technical issues related to AEP and AJO.
- Identify and address data integration and system errors to ensure smooth operation.
7. Collaboration and Enablement
- Work with developers, data engineers, and project managers to ensure successful project delivery.
- Share expertise and provide mentorship to junior team members.
8. Knowledge Sharing and Documentation
- Document best practices for data management, journey orchestration, and personalization.
- Provide training and guidance to internal teams on AJO and AEP functionalities.
Qualifications
Required Skills and Experience
- Bachelor’s degree in Computer Science, Data Analytics, Marketing, or a related field.
- 3+ years of experience working with Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP).
- Strong understanding of data modeling, segmentation, and customer journey orchestration.
- Experience with omni-channel personalization and A/B testing.
- Proficiency in APIs, SDKs, and tools such …
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- Collaboration
- Communication
- Data Management
- Design
- Email management
- Implementation
- Integration
- Knowledge sharing
- Solution Design
- Testing
A/B Testing Adobe Experience Platform Analytics APIs Channel Management Collaboration Communication Data ingestion Data Management Data Modeling Data Quality Data Synchronization Journey Orchestration Personalization Privacy Compliance Problem-solving SDKs Segmentation Tagging Training
Experience3 years
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9