Administrative Support Specialist

About Us

At Davies, we get it... you are not just looking for a job, you are looking to build a life and a career. We believe in our people and realize that our success is a direct result of creating a learning atmosphere, leadership opportunities, and promoting from within. We believe that engaging in corporate social activities and working together as a team is a vital part of the Davies culture.

With a multinational global team, Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated, and global businesses.  At Davies Group, we help clients to manage risk, operate core business processes, and to transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, and change management. 

Are you looking for a company that is Dynamic and Innovative where the employees are Connected and Succeed Together?  If so, Davies may just be the right choice for you.

Job Overview 

Davies Risk Services is looking for an experienced Administrative Support Specialist who will provide essential administrative support to ensure the smooth operation of audit and loss control functions. This role involves handling documentation, phone communication, mail processing, and data entry, with an emphasis on accuracy and efficiency.

The Administration Support Specialist plays a crucial role in ensuring efficient audit and loss control processes. If you are detail-oriented, organized, and ready to contribute to our team, we encourage you to apply.

Responsibilities and Duties

• Audit Documentation Management:
  • Attach faxes to open audits in the AuSuM system.
  • Notify auditors when paperwork has been attached.
• Phone and Communication Management:
  • Answer and transfer phone calls for the Loss Control main phone line.
  • Forward voicemail messages to the appropriate individuals.
• Data Entry and Documentation:
  • Perform data entry for audits and inspections.
  • Maintain accuracy in recording and updating information.
• Cross-Training and Additional Tasks:
  • Cross-train on audit and loss control tasks as required.
  • Take on additional tasks as assigned by supervisors or as needed to support department operations.

Experience and Qualifications

• Skills and Abilities:
  • Proficiency with office software and data entry systems.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple tasks efficiently.
  • Excellent communication skills, both written and verbal.
• Experience and Education:
  • Previous administrative or office support experience preferred.
  • High school diploma or equivalent; additional education or training in administration is a plus.
• Other Requirements:
  • Ability to adapt to changing tasks and priorities.
  • Willingness to perform in-office tasks as required or until remote solutions are fully implemented.

Knowledge, Skills, and Abilities

• Proactive, independent, and takes initiative with consistent follow through
• Superb communication skills, verbal and written, conducted in a timely manner
• Superior time management skills with capability of working with and meeting deadlines

• Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment

• Excellent team player with interpersonal skills
• High level attention to detail and problem-solving skills

• Capable of working collaboratively and independently with minimal supervision
• Exhibit discretion with sensitive and confidential information
• Display a comfort level working with key people at all levels within an organization

Essential Requirements

• Must have US work rights
• Must speak English

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the individual for this job and are subject to change with or without notice.

Diversity and Inclusion

Davies is committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).

Rewards and Recognition

We embrace innovation and run an annual competition available for all colleagues to submit their ideas. The top finalists travel to the current year’s competition site where they pitch their ideas to our investors. The winner receives funding to bring their idea to life and the runners up receive a reward for their involvement. Some of our colleagues have moved across into brand new positions to further develop their ideas/projects!

Benefits

• Medical, dental, and vision plans
• 401k plan with employer matching
• Paid Time Off, Sick Leave, and Paid Holidays
• Life insurance, short term, and long-term disability plans
• Amazing Executive and Senior leadership as well as fabulous colleagues

Position Type, Work Environment and Physical Demands

This is a home-based, full time, hourly, non-exempt position that predominantly operates remotely from a professional home-based office environment routinely using standard office equipment such as computers, phones, printers, photocopiers, and scanners and requires prolonged periods of sitting at a desk while working on a computer.  While performing the duties of this job, the individual will be required to regularly hear and talk.  This is a largely sedentary role requiring the ability to sit at a desk, reach outward, use a phone, have use of fingers to operate office equipment such as a keyboard, mouse, phone, printer, copier, and to reach above the head, bend, or stand as necessary.

Application Information

Application deadline: 09/23/2024