Administrative Assistant (Service Desk/Floater)

Job Type:

Administrative Assistant (Service Desk/Floater)

We are looking for enthusiastic and technically proficient Administrative Assistants to join our team in service/floater roles across the organization. If you are dedicated to upholding our core values of quality and objectivity, and you have a desire to make a meaningful impact, we invite you to apply and be a part of our mission.

Administrative Assistant positions support researchers and associated tasks as needed. This role requires a team player who is flexible, able to swiftly change pace, adapts to changing priorities and juggle a varied work mix while working under minimal supervision. Day-to-day responsibilities will include calendaring, scheduling meetings/ conference calls, domestic and international travel arranging and expense reimbursement, logistical planning, tracking action items and keeping tasks on schedule. Other responsibilities include formatting documents and references and preparing them for the internal quality assurance process, assisting with proposal submissions, citation management, conference, and large meeting planning.

Qualifications

• Excellent oral and written communication skills

• Solid technical skills

• Prioritizing professionalism within the workplace, demonstrating tact, courtesy, and discretion when working with clients and other staff members

• Work both independently and effectively as a team player

• The capacity to work accurately with an attention to detail

• Ability to be proactive and take initiative

• Ability to multitask and prioritize a wide range of support responsibilities

• Intermediate to advanced knowledge of Microsoft Word, Excel, Outlook, Teams, PowerPoint, SharePoint, Workday, and Concur

Experience

One year minimum experience. Preferred: 1-2 years’ experience (BA degree may be considered as 2 years of experience)

Education

High School Diploma or equivalent is required; Associate’s or Bachelor’s degree is preferred.

Security Clearance

Candidates must have the ability to obtain and maintain a security clearance, which requires U.S. Citizenship. Candidates with an active clearance are preferred.

Location

This is a hybrid role (working onsite 2-3 days each week at a RAND office in Boston, MA, Pittsburgh, PA or Arlington, VA). Fully remote is not available for this role.

Salary Range: $45,900 - $73,800

Administrative Assistant II $45,900 - $66,300

Administrative Assistant III $50,900 - $73,800
 

RAND considers a variety of factors when formulating an offer, including but not limited to, the specific role and associated responsibilities; a candidate’s work experience, education/training, skills, expertise; and internal equity. This position is overtime eligible. Successful candidates will be offered employment in a specific title, as determined by the candidate's education and experience. In addition, RAND provides strong benefits including health insurance coverage, life and disability insurance, savings plan, paid time-off and more. 

Diversity at RAND

Diversity, equity, and inclusivity are essential operating principles at RAND. We are committed to maintaining a collegial environment that respects the contributions and dignity of all staff, where individual differences are recognized, appreciated, and responded to in ways that fully develop and utilize each person’s talents and strengths. This commitment is guided by an organization-wide framework for advancing diversity, equity, and inclusion, and paired with significant investments to sustain and center these principles in leadership, research, and community and stakeholder engagement. An advisory council comprised of staff at all levels provides critical feedback and perspective on the organization's diversity, equity, and inclusion plans and activities. Employee Resource Groups are staff-driven grassroots communities that seek to advance diversity, equity, and inclusion at RAND by facilitating community, connection, and a greater sense of belonging and well-being among colleagues. In our recruitment and retention efforts, we seek unique backgrounds, original views, and diversity in academic training, work experience, and ideological outlook.

Equal Opportunity Employer: race/color/religion/sex/sexual orientation/gender identity/national origin/disability/vet