Administrative Assistant

The State Board of Education was created by the Arizona Constitution and is charged with the responsibility of regulating the conduct of the public school system. To develop successful citizens through robust public education.

ADMINISTRATIVE ASSISTANT

1700 West Washington Street, Suite 300

Phoenix, AZ 85007

https://azsbe.az.gov

Salary: $45,000 - $53,700 

Grade: 17

 First review of resumes will happen Friday, March 21

Open Until Business Needs Are Met

This position reports directly to the Chief Investigator and performs specialized administrative work in educator misconduct investigations. The Investigative Unit (IU) Administrative Assistant is responsible for assisting the investigators with case work and other administrative duties. This position assists with the collection of investigative information, such as court documents, police reports and independent school district investigations. The IU Administrative Assistant will provide excellent customer service by phone, email, and in person.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

• Generate monthly National Association of State Directors of Teacher Education and Certification (NASDTEC) reports. Request all disciplinary records from relevant reporting agencies; follow up with non-responsive states, document all interaction and outcomes in the system to ensure all agencies are informed of disciplinary actions

• Open, identify, and assign incoming cases from diverse sources such as, school districts, parents, law enforcement, and media, using the investigative case management software. Request follow-up documentation from school districts; order police reports, as needed; build hard copy case file for investigator

• Provides assistance to all IU staff in troubleshooting basic IT/System issues; seeks efficiencies in utilizing the case management system by building templates that Investigators can utilize to generate unique letters and documents for each case, works with the Department of Education on teacher certification data system, as needed

• Assist the Chief Investigator with maintaining calendars, scheduling approved time off and coordinating holiday work week schedules; also generates various reports for the IU

• Creates spreadsheets to log Statement of Allegations and District Complaints, case assignments for investigators, DCS requests, police report, and any others requested

• Conducts system audits to verify data consistency across the Board of Education, Department of Education, and NASDTEC to optimize workflow integration

• Oversees the delegated inbox for emails and digital voicemails, ensuring timely responses or forwarding to the appropriate recipients

• Provide disciplinary findings to the Chief for review and open any cases identified by the Chief from the matches

Knowledge of:

• Familiar with the internal processes that govern applications for certification, disciplinary investigations and fingerprint clearance for education personnel

• State Board of Education Policies and Procedures

• State Board Administrative Rules and Title 41

• Title 15 and the K-12 education system

• Administrative Procedures Act

• Open Meeting Laws

Skills in:

• General office equipment including label makers, fax/scan/copy machine, Google Workspace, Microsoft Suite, and virtual meeting software

• Excellent interpersonal skills, oral and written communication skills, active listening, and reading comprehension skills

• Time-management and organization skills

• Critical and independent thinking

• Computer proficiency

Ability to:

• Multitask, while paying attention to detail

• Exercise discretion and good judgment

• Quickly adapt and problem-solve

• Convey information effectively

The State of Arizona offers a comprehensive benefits package to include:

• Sick leave

• Retirement plan

• Health and dental insurance

• Vacation with 10 paid holidays per year

• Life insurance and long-term disability insurance

• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

• Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

• Positions in this classification participate in the Arizona State Retirement System (ASRS)

• Please note, enrollment eligibility will become effective after 27 weeks of employment

• If you have any questions please feel free to contact Melissa Becerra at melissa.becerra@azsbe.az.gov