Administrative Assistant, Quality Improvement

At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.

Together, we make a difference so our doctors can make theirs. Join us today!

THE JOB: Administrative Assistant, Quality Improvement

The starting salary range falls within the minimum to mid-point of the salary range.

Starting Salary Range: $45,037 - $56,297

Reporting to the Provincial Manager, Quality Improvement, the Administrative Assistant is responsible for providing administrative support to the Quality Improvement team and its activities, initiatives, projects and working groups. As the key individual supporting the coordination of the team’s workflow and communications, the Administrative Assistant must have excellent organizational and communication skills to proactively assist the team to meet its deadlines, anticipate challenges and find ways to address them.

WHAT SUCCESS LOOKS LIKE

Building Relationships (B):

• Establishes and maintains relationships with peers and contacts with access to information and to key business partners.
• Seeks and shares information and advice on how to get things done and who to involve.

Communication for Results (B):

• Converses with, and writes to, peers in ways that support transactional and administrative activities.
• Explains the immediate context of the situation, asks questions with follow-ups, and solicits advice prior to taking action.

Initiative (B):

• Seeks out new challenges that require low to occasionally moderate risk taking and receives authorization from manager prior to acting.
• Determines the resources, team support, and technical needs necessary to enable success and procures them.
• Keeps responding to the challenge despite obstacles and setbacks.

Problem Solving (B):

• Solicits input in gathering data that help identify and differentiate the symptoms and root causes of defined problems.
• Suggests alternative approaches that meet the needs of the organization, the situation, and those involved.
• Resolves problems and escalates issues with suggestions for further investigation and options for consideration as required.

Thoroughness (B):

• Follows and adheres to organizational systems that result in multiple routine yet critical activities to be identified and completed on time.
• Renegotiates priorities as necessary.
• Solicits feedback on performance in new tasks.
• Sets improvement standards to reduce errors, omissions, and oversights.

Doctors of BC Team Member: Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to other’s wellbeing.

WHAT YOU BRING

• High school graduation and some related work experience; OR an equivalent level of related work experience, education and/or training may also be considered
• Excellent writing skills and proven ability to develop clear, concise and comprehensive written communication
• Excellent judgment in setting priorities, identifying issues and determining action required when working under pressure and deadlines
• Superior interpersonal, oral communication and relationship management skills
• Has a proactive approach and is adept at balancing major concurrent tasks and projects
• Proven ability to respond to a wide variety of issues and deal with unclear situations and conflicting demands, and to seek leadership direction and support with priority setting when needed
• Excellent computer skills using Word, PowerPoint, Outlook and Excel
• Demonstrated ability to work independently and as a member of the team
• Proven ability to work with diverse groups with differing interests and motivations, with activities and recommendations having a wide-ranging impact on client group
• Successful in working autonomously, and accesses guidance only when critically required from directors and executives.
• Effective communication and presentation skills, as well as strong written skills including proven ability to develop clear, concise and comprehensive reports and other documents.
• Experience with budgetary responsibilities including budget development and monitoring.
• Excellent computer skills required including word processing, spreadsheets, and project management software.
• Demonstrated proficiency with PC based software, particularly Microsoft PowerPoint, Word, Excel, and Outlook
• Travel within BC may be required in the role, up to once per month, or as needed. 

Doctors of BC thanks all applicants; however, only those selected for an interview will be notified.

Doctors of BC celebrates diversity, challenges inequality and is committed to sustaining an inclusive and diversecommunity. We do not discriminate against any applicant regardless of age, disability, gender identity, marriage andcivil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, socio- economic background, political beliefs and affiliations, family circumstances or other irrelevant distinction.