Administrative Assistant, Quality Assurance and Compliance

Description

POSITION SUMMARY

At Fountain House, we believe in the power of community to transform the lives of individuals with serious mental illness. Every day, thousands of members choose to come to Fountain House to contribute their talents, learn new skills, access opportunities, and form friendships. Members and staff operate successful employment, education, wellness programs and work as partners to perform all the functions that keep our community going.  

The Fountain House model has been replicated in more than 300 locations in 30 countries and 32 states and currently serves more than 100,000 people with mental illness worldwide. As originators of this approach, we provide leadership by constantly advancing the practice and by leading the conversation around mental health recovery. As a result, Fountain House has created a comprehensive Community System of Care. This includes Clubhouses in Manhattan, the Bronx, Hollywood, California and Care Management, Home and Community-Based Services and a large housing program ranging from 24 hour supervised residences to scattered site supported apartments. We are committed to reducing social isolation, advocating for mental health policy change, and driving solutions that empower our members.   

As the Administrative Assistant, Quality Assurance & Compliance, you will provide key support in ensuring our Programs are fully compliant with OMH and other mandated requirements.

Please Note: This position is fully remote and part-time up to 20 hours per week. (Some flexibility with days).

Pay: $21.63 per hour

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Running monthly reports including housing progress note reports, service plan reports, clubhouses progress note reports, service plan goal reports 
• Complete Quarterly Electronic File Reviews 
• Complete Residence Swap Reports 
• Ensure Housing Face Sheets are updated 
• Assist Director with developing new reporting methods
• Communicate regularly with Director of QA and Compliance regarding important updates
• Support Director with special projects as needed

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Detail-oriented and strong written, oral and communication skills
• Ability to work independently and prioritize deadlines appropriately 
• Fluency with MS Office, particularly Excel 
• General knowledge of compliance regulations for NYS OMH 
• Ability to obtain updates on policies/procedures that impact related programs

REQUIRED AND PREFERRED EDUCATION, EXPERIENCE, AND CREDENTIALS

• Undergraduate degree in related field required
• At least 2 years of work experience in mental health programs and/or NYC housing programs 
• Knowledge of AWARDS database highly preferred 

PHYSICAL REQUIREMENTS

• To perform this job successfully, an individual must be able to perform each essential duty and meet all physical requirements satisfactorily. …