Administrative Assistant (Onsite)

Join us on our mission to create a completely new, 100% digital bank that truly serves customers' best interests. We are a close-knit and fun-loving team of seasoned financial services professionals who came together for the challenge of building a bank from scratch - and we are committed to doing it all the right way (from technology infrastructure to modern marketing to customer experience).

The anticipated salary range for this role is between $48,000.00 and $95,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

We work with the flexibility and speed of a start-up. But we also have significant stability and capital from being part of the SMBC Group (Sumitomo Mitsui Banking Corporation). SMBC is the second largest bank in Japan and the 12th largest bank in the world with operations in over forty countries. And SMBC is committed to disrupting the US marketplace with ground-breaking products.

It is the best of both worlds, and we are seeking proven marketing leaders to propel us towards a national launch. We have both the ambitious growth plans and the 'patient capital' necessary to execute a multi-year plan. Join us on the journey to deliver an exciting concept of evolved banking.

SUMMARY:

The Administrative Assistant will provide administrative support to the staff of a innovative digital bank. The team is building a bank that is truly dedicated to helping customers live a richer life and the team is backed by one of the largest banks in the world. 

This is an opportunity to join a fast-paced and exciting new culture where the majority of team-members are working remotely, but still operating as a close-knit team by leveraging the latest technology available for collaboration.

The Administrative Assistant will have the ability to exercise good judgment in a variety of situations, have strong written and verbal communication, administrative, coordination, and organizational skills, and the ability to manage multiple priorities. 

This person must be highly organized with the ability to support multiple projects while accomplishing core responsibilities at scale.This role will be in the office located in Scottsdale, Arizona.  

PRINCIPAL DUTIES & RESPONSIBILTIES:

• Manage multiple calendars, including scheduling and prioritization of meetings, travel, and group projects.
• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows through on projects to successful completion, often with deadline pressures.
• Successfully completes critical aspects of deliverables with a hands-on approach.
• Serves as a liaison across groups within the business.
• Provides a high touch quality of service within the organization and with external clients.
• Communicates on operations and processes, and when necessary, ensures implementation.
• Drafts and revises memos, emails, agendas, action notes, letters, reports, presentations, and other correspondence to high-quality standards. Serves as the informational hub for team projects.
• Basic research and problem-solving tasks
• Ensures expenses and other administrative tasks are managed and approved promptly.
• Collaborate with other administrative assistants in support on events, projects, and initiatives.
• Takes and delivers accurate messages; responds to requests by gathering and providing information and referring non-routine calls to the appropriate staff.

POSITION SPECIFICATIONS:

• 2+ years of administrative experience
• Outstanding organizational skills with high attention to detail
• Excellent written/verbal communication skills
• A team player’s attitude
• Flexibility and adaptability in the face of changing priorities
• Outstanding people skills, with the ability to effectively interact with all levels of an organization.
• A positive, polished attitude
• Resilience in the face of adversity
• A basic understanding of the banking industry
• Comfort with Microsoft Office products
• A strong sense of urgency and the desire to do the right thing.
• Discretion when dealing with confidential information.
• Experience in Banking/Financial Services is preferred.
   

EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

CCPA DISCLOSURE
Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that SMBC MANUBANK collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure. Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.