Administrative Assistant III

To provide professional, courteous service and information to the dental profession and the general public through the examination, licensure complaint adjudication, and enforcement processes; to protect the oral health, safety, and welfare of Arizona citizens through a fair and impartial system.

Administrative Assistant III

1740 West Adams Street Suite 2470

Phoenix, Arizona 85007

Salary: $20.1924 / $45,000 

Grade: 17

Open Until Business Needs Are Met

Provides administrative support in a variety of functions to a department head, team, or another group in an organization.

Collects, reviews, and analyzes complex and/or confidential data and prepares correspondence, reports, and collections of complainant materials. Responds to or route routine inquiries from external or internal sources with standard correspondence or other messaging.

Works independently within established procedures associated with the specific job function. Reports to a supervisor or manager. Proficiency in Microsoft Word, Excel, and PowerPoint.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

• Performs specialized administrative work in the area of compliance including research, collection of evidence for formal hearings and judicial review actions, audits of patient records, drug and inventory records, infectious disease compliance, and insurance records

• Responsible for timeliness, accuracy, and quality of work, while maintaining a file database of disciplinary / non-disciplinary action ordered by the Board

• Organize and maintain a filing system for administrative matters issued by the Board and in compliance with the Arizona State Library, Archives & Public Records

• Responsible for meeting requirements mandated by Arizona Law pertinent to the investigative process, and taking appropriate action concerning confidentiality issues pertinent to the complaint process and chain of custody

• Tracks and verifies Orders issued by the Board for payment of restitution, completion of continuing education hours, payment of civil and/or administrative penalties, and follow-up of licensees who are non-compliant

• Ability to answer incoming calls and respond to emails, while providing excellent customer service internally and externally

Knowledge:

• Agency state statutes and rules, regulations and operating procedures, and some accounting

Skills:

• Oral and written communication. Google G Suite Docs, Sheets, Meet, Drive, Forms and Calendar

Abilities:

• Plan, analyze, coordinate activities and establish priorities, develop effective operating procedures

• Three years of administrative experience

The State of Arizona offers a comprehensive benefits package to include:

• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

• Life insurance and long-term disability insurance

• Vacation with 10 paid holidays per year

• Health and dental insurance

• Retirement plan

• Sick leave

• Learn more about the Paid Parental Leave pilot program here

• For a complete list of benefits provided by The State of Arizona, please visit our benefits page

• Positions in this classification participate in the Arizona State Retirement System (ASRS)

• Please note, enrollment eligibility will become effective after 27 weeks of employment

• If you have any questions please feel free to contact Brian Westerberg at brian.westerberg@azdoa.gov for assistance