Administrative Assistant

The Sales Support Administrator plays a key role in supporting the sales team by managing administrative tasks, ensuring smooth operations, and improving the overall efficiency of the sales process. This position is remote and may require adjusting your workday to accommodate different time zones at times.

WHAT YOU'LL DO:

1. Administrative Support:

   • Provide administrative assistance to the sales team, including scheduling meetings, preparing reports, and managing correspondence.
   • Assist in the preparation of sales presentations, proposals, and contracts.
   • Maintain and update sales and customer databases with accurate information.

2. Customer Service:

   • Serve as a point of contact for customers, handling inquiries, resolving issues, and providing information.
   • Assist in addressing customer complaints and ensuring a high level of customer satisfaction.
   • Liaise with the sales team to ensure customer needs are met and expectations are exceeded.

3. Sales Reporting and Analysis:

   • Compile and generate sales reports, forecasts, and performance metrics for review by the sales manager.
   • Analyze sales data to identify trends, opportunities, and areas for improvement.
   • Support the sales team in tracking their performance against targets and goals.

4. Coordination and Communication:

   • Coordinate with marketing, finance, and other departments to ensure alignment of sales activities with broader company objectives.
   • Assist in the planning and execution of sales events, promotions, and campaigns.
   • Ensure effective communication between the sales team and other departments.

5. Documentation and Record-Keeping:

   • Maintain accurate records of sales transactions, customer interactions, and inventory levels.
   • Ensure compliance with company policies and procedures in all sales-related activities.
   • Organize and archive sales documentation for easy retrieval.

WHAT YOU'LL BRING:

• Education: Bachelor's degree in Business Administration, Marketing, or a related field preferred.
• Experience: Minimum of 2-3 years of experience in a sales support or administrative role.
• Skills:
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Detail-oriented with a focus on accuracy.
  • Problem-solving skills and the ability to handle multiple tasks simultaneously.

Working Conditions:

• Remote.
• Standard business hours, with flexibility to accommodate multiple time zones.
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