Accounts Receivable Specialist - NYC or Remote

Olo is looking for an Accounts Receivable Specialist to join our Collections team. In this role, the Accounts Receivable Specialist will primarily be responsible for reconciling payments received and reaching out to customers for collections. The ideal candidate will be detail oriented,  able to problem solve with missing or incomplete data, and have the ability to work autonomously, self-sourcing answers by utilizing available resources when needed. 
You can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.

What You'll Do

• Maintain accurate and up-to-date collection-related records.
• Accurately process daily ACH payments/check deposits from customers, reconciling daily entries for any variances detected
• Posting/applying payments and updating information in daily bank reports spreadsheet.
• Reach out to customers to obtain payment remittances or collect on failed payments if necessary.
• Monitoring email and Zendesk to respond to various clients’ inquiries and sending clients requested banking information.
• Assist in the Collections process and adhoc requests.
• Review AR aging and investigate unapplied credits
• Maintain detailed listing of unapplied funds and investigate old balances.

What We'll Expect From You

• Bachelor's Degree in Accounting, Finance, or related major.
• 1-3 years of collections experience in a B2B setting.
• Excellent verbal and written client-facing communication skills.
• Strong computer skills, particularly MS Excel, PowerPoint, and Word.
• Ability to work well with others in a fast-paced environment.
• Experience in a Software as a Service environment is a plus.
• High level of familiarity with Intacct, Paya, Braintree, ZenDesk and Salesforce is a plus.

About Olo
Olo is the engine of hospitality powering the restaurant industry's digital transformation. As a leading open SaaS platform, we enable over 600 restaurant brands to jointly reach 85 million connected guests across approximately 84,000 …