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Accounts Receivable (AR) Analyst - Subscriptions - British Columbia,CAN Offsite

Company Overview

At Motorola Solutions, we’re guided by a shared purpose – helping people be their best in the moments that matter – and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We’re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That’s mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We’re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that’s critical to connect those in need with those who can help. The work we do here matters.

Aperçu de l’entreprise

Chez Motorola Solutions, nous sommes guidés par un objectif commun: aider les gens à donner le meilleur d’eux-mêmes dans les moments les plus  importants - et nous sommes à la hauteur de notre engagement en créant des solutions sécurisées. Parce que les gens ne peuvent donner le meilleur d’eux-mêmes que lorsqu’ils se sentent en sécurité et qu’ils le sont. Nous créons des solutions sécurisées en développant les meilleures technologies intégrées à travers les écosystèmes de sûreté et de sécurité. Qu’il s’agisse d’appareils et de réseaux de communications essentiels, d’une sécurité vidéo et d’un contrôle d’accès basés sur l’IA ou d’une capacité d’unir la voix, vidéo et les données dans un seul centre de commandement. Nous créons des solutions sécurisées en connectant les agences de sécurité publique et les entreprises, permettant ainsi une collaboration essentielle entre les personnes qui ont besoin d’aide et les personnes pouvant aider. Le travail que nous accomplissons ici est primordial.


Department Overview

New to the Motorola Solutions family, Openpath is one of the most innovative physical access control providers in the market. The company was founded in 2016, launched onto the market in May 2018 and acquired by Motorola in 2021. Openpath's access control solution combines sleek hardware and cloud software with a mobile app, enabling users to enter the building using their smartphones and making space management easier than ever. Comprised of an executive team of proven experts leading the modernization of the workplace with a new industry-leading platform that streamline access while tightening physical building security.


Openpath’s Finance team is responsible for managing the company's financial profile within the larger Motorola Solutions portfolio of Video Security & Access Control. By joining our Finance team, you will work with a group of thoughtful, insightful individuals, all of whom are committed to solving complex problems and ensuring the continued growth of the company and its platforms.


Job Description

We are seeking an experienced and detail-oriented AR Analyst to join our finance team. Reporting directly to the Accounting Manager,  you will be responsible for ensuring the accuracy of billing changes as it relates to our subscription sales for the high-growth Access Control division. The ideal candidate will have experience working in a SaaS environment, maintaining complete and accurate supporting documentation, and enjoys working collaboratively with customer service and sales teams to resolve any billing and subscription issues.

 

What you’ll do & more...

  • Process customer account change orders, and assist in the detailed review of transactions to ensure proper billing and accounting

  • Respond to questions regarding subscription changes to both internal and external stakeholders

  • Manage ticketing queues and ensure timely response and resolution

  • Ensure supporting documentation and approvals are complete and follow policy guidelines

  • Identify patterns of customer issues to help streamline processes and identify opportunities for automation 

  • Generate invoices and credit memos

  • Support audit requirements related to specific areas of responsibility

  • Other ad-hoc strategic analyses and work across the company, as necessary

​Additional Skills

  • Experience working with subscriptions and renewals

  • Understanding of the AR subledger and how it impacts the overall financial health of the organization

  • Basic knowledge of GAAP accounting principles a plus

  • Exposure to NetSuite and/or other accounting systems a plus

  • Healthy curiosity to understand all aspects of the business

  • Elevated pride of ownership in work product

Compensation 

  • This role will carry an annual salary of $50,000 - $60,000 CAD
  • This role will also be eligible for an annual bonus and annual merit increases 


Basic Requirements

  • Bachelor’s Degree in Finance or Accounting with 1+ years of experience finance or accounting roles OR a Secondary (high) school diploma or equivalency certificate with 3+ years of Accounts receivable experience


Travel Requirements

Under 10%


Relocation Provided

None


Position Type

Experienced


Referral Payment Plan

No



EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.

Motorola Solutions adopte, favorise et promeut les principes de diversité, d’équité et d’inclusion. Nous encourageons et accueillons les candidatures de toutes les personnes qualifiées, quelles que soient leur race, origines ethnique, religion ou croyance, orientation sexuelle, identité et expression sexuelle, statut d’anciens combattants ou tout autre statut protégé par la Loi.

Nous sommes fiers de notre culture axée sur les personnes et les communautés, encourageant ainsi chaque Motorolan d’être la version la plus authentique de lui-même dans ses responsabilités afin de tenir la promesse d’un monde plus sécuritaire.

Si vous souhaitez vous joindre à notre communauté mais croyez que vous ne possédez pas toutes les exigences requises pour le poste convoité, nous aimerions tout de même connaître les raisons pour lesquelles vous pensez être un excellent candidat pour notre équipe.

Nous offrons également des mesures d’adaptation pendant toutes les étapes du processus d’embauche afin de favoriser l’inclusion des personnes vivant avec un  handicap physique et/ou mental. Si vous avez besoin de mesures d’adaptation, svp nous faire parvenir un courriel à ohr@motorolasolutions.com.

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Job Profile

Regions

North America

Countries

Canada

Skills

Access Control AI AR Analysis Billing Customer service Hardware Networks Public safety Reporting SaaS environment Sales Sales Teams Security Software Video Security

Tasks
  • Customer Service
  • Ensure timely issue resolution
  • Manage ticketing queues
  • Process customer account change orders
  • Reporting
  • Respond to subscription change inquiries
  • Review transactions for billing accuracy
Education

Business Communications Diploma

Restrictions

Offsite

Timezones

America/Edmonton America/Moncton America/Regina America/St_Johns America/Toronto America/Vancouver UTC-3 UTC-4 UTC-5 UTC-6 UTC-7 UTC-8