Account Solutions Representative

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.

Our Collections team works with our consumers to promote great service and encourage them to bring their accounts current through inbound and outbound calls. Collections is a great place to start or grow your career and here are just a few of the reasons why:

• Compensation structure designed to pay above market which includes a competitive hourly rate plus uncapped monthly bonus potential.
• Paid Time Off, Holiday pay, quarterly profit sharing, and benefits that begin on your first day!
• Flexible scheduling that allows you to pick your own hours on your assigned flex days.
• 98% of our Collections leadership team was promoted from within and we have had many other Collectors use the skills they gained to transition to other roles within the company.
• Training on your first day and beyond! Foundational training during your first 3 weeks plus continuous learning through one on one coaching, online courses, and even leadership development.
• A listening culture that gives every team member a voice. Our leadership team has an open door policy and you have the opportunity to share your ideas and feedback through multiple channels including CEO and Department Town Halls, round tables, and many others!
• Great Place to Work culture that includes a relaxed work environment, allocated hours for having fun, and recognition programs for new hires, top performers, birthdays, milestone anniversaries, shout outs, awards, and ongoing contests!
• Work perks including discounts for physical fitness, restaurants, travel, technology, shopping, and much more!
• An opportunity to participate in company initiatives outside of your work including Social, Community Service, and Diversity & Inclusion committees.

Account Solutions Representative

What’s In It For You!

Above market pay structure starting at $17.25 - $20.18/hour (based on experience) plus uncapped monthly bonus based on performance.

• The estimated average bonus target for this position is around $800/month.
• Paid bi-weekly
• Annual hourly pay increases based on your performance

Competitive benefits/perks that begin on your first day!

• Work from home/remote
• Medical, Dental, Vision
• Paid training
• Paid time off and paid holidays
• Computer equipment provided (monitors, mouse, keyboard, …