Account Manager

NexusTek is a U.S based, managed IT service provider to small and medium-sized organizations. We excel in tackling the complexities of IT, such as cloud services, cyber-security, document management, data back-up and protection, and more.  

Our mission is to take away technology headaches allowing our clients to focus on their core business.  

NexusTek’s 300 employees span 35+ states to service our growing client base. We have physical offices in Denver, Irvine, and Boston. 

Working hours 

Monday – Friday 8:00 am - 5:00 pm local time. Some after hours as needed to support the client demand. 

Location requirements 

Open to remote Mountain and Pacific regions in the United States  

Why this job is exciting 

Looking for a dynamic role in IT sales? As an Account Manager at NexusTek, you'll find that no two days are the same in the MSP industry! Dive into a role that's as varied as it is challenging, where you'll be responsible for nurturing and expanding the business relationships with our existing clients, ensuring their satisfaction, and managing their revenue growth. Embrace the opportunity to keep our clients engaged and connected in a fast-paced and evolving sales environment. 

Who you are 

You are an intuitive and proactive steward of our client relationships, crafting thoughtful account plans and strategies. Your communication skills will shine across all levels as you deliver insights and recommendations to enhance our clients' technological efficiency and effectiveness. 

You know how to  

• Demonstrate your prior managed IT service sales experience
• Align customer business needs with account strategy to drive plan execution, solidifying and expanding NexusTek revenue streams within assigned accounts.
• Collaborate with technical teams and leadership to craft and refine proposals, offering technology solutions that address client requirements.
• Maintain consistent communication with clients, ensuring satisfaction throughout the sales process, onboarding, and delivery of services.
• Foster relationships with strategic partners to uncover opportunities and innovative solutions that align with client business objectives, driving pipeline and revenue growth.
• Manage a rolling 90-day revenue forecast for each account, accurately forecasting opportunities, and demonstrating effective time management and prior technology sales experience.
• Initiate and prepare accurate documentation, reports, schedules, time and expense tracking, and spreadsheets as directed or required by client needs, departmental procedures, and Company policy

Familiarity with some or all of the following technologies:  

• Microsoft-based servers and workstations
• Active Directory
• MS Office 365 
• Network firewalls and managed switches
• SAN Administration
• …