Account Manager
United States - Remote
About the Position:
Account Managers coordinate with clients and internal team in the management of digital marketing strategies and nurtures client relationships throughout the lifecycle of their campaigns.
Responsibilities:
- Onboard new clients
- Serve as point of contact for client accounts
- Serve as project manager for client projects
- Assist in the development of strategic plans, and assign tasks using project management platform
- Manage review curation campaigns
- Assist with monthly reporting
- Deliver exceptional customer service
Requirements:
- Must have at least 2 years of experience in a client-facing role in an agency setting
- Understanding of organic digital marketing strategies
- Attention to detail
- Able to adapt to change and be outspoken about what could make internal processes better and marketing approaches for clientele better
- Interested in client-facing and able to handle tough conversations
- Overall proactiveness with having a positive impact on anything that they’re working on
- Tech-savvy
- Confident, goal-oriented
- Great verbal and written communication
- 4 year Bachelors Degree
- Experience with Dental or Medical industry a plus
Market My Market's Core Values:
- Core Values
- Do What You Say
- Be Honest and Transparent
- Proactive, Not Reactive
- Be Thought-Leading
- Instill Trust Through Consistent Accountability
- Always Do Better, Always Be Better
- Do the Right Thing
Our team is fully remote with a preference for candidates on the West Coast. This is a salaried position with benefits such as PTO and Health Insurance (immediately) and 401k (after 1 year).
MMM Account Managers who help deliver upsells to our clients will be rewarded with additional compensation via commissions and bonuses.
The salary range for this position is $55,000 - $70,000, commensurate with experience.
About Market My Market
Market My Market delivers completely customized, full service marketing campaigns that bring companies to life online. We pride ourselves in delivering results that directly impact business. Our ideal client is a small to medium sized medical office or law firm with a focus on personal injury, family, criminal defense and employment law.
We believe in growth, accountability, and ownership. The right person for this role will be on track for endless opportunities, and will enjoy the transparency of knowing their work is having an impact.
In 2021 and 2022, Market My Market was recognized as a Certified Great Place to Work.
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Bonuses Commissions Health insurance PTO
Tasks- Assist with reporting
- Deliver customer service
- Develop strategic plans
- Manage campaigns
- Manage client accounts
- Onboard clients
- Onboard new clients
- Reporting
Adaptability Attention to detail Client Management Communication Customer service Digital Marketing Project Management Tech-savvy Verbal and written communication
Experience2 years
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9