Account Manager - Remote, United Kingdom

Job Description

Account Manager - Remote

£26,514 basic, plus up to £2,000 Bonus per quarter with opportunity to earn annual bonus. OTE £35,000- £40,000

We are currently recruiting a talented and results driven Account Manager to join our busy contact centre team. Brakes UK are looking to recruit an Account Manager to look after a portfolio of customers. If you have the sales ability, as well as a strong relationship building background - this could be the perfect step for you to start your career with Brakes - developing into a field sales rep and onwards...

Key Responsibilities:

As an Account Manager, you will be responsible for the retention, growth, reactivation and development of a group of customers within a given independent region.

• Develop profitable sales growth across existing customer base by:
• Develop sound understanding of customer map of the world
• Understanding competitor activity and market insights
• Proactively managing customer retention and reducing churn
• Growing share of wallet and building a pipeline across product categories
• Up to date product and service knowledge
• Proactively identify new business opportunities and work collaboratively with ASM and BDM to convert and onboard them
• Utilise data and insight in order to develop proactive approach to reactivation of lapsed customers
• Actively manage risk within the customer base, including lost sales and credit exposure
• Develop account plans and contact strategy in order to maximise customer contact and foster and maintain robust customer relationships that grow profitable sales.
• Commercially aware in order to actively interrogate, interpret and act upon various data sources including:
  • Sales/Margin reporting

• • Churn reports and dashboards
  • Up traders/Down traders data
  • Price, cost and margin detail
  • Sales tools and promotional activity

What you’ll get:

• A competitive …