Account Manager (Remote) - Boston, MA

ezCater is the most trusted provider of corporate food solutions and is purpose-built for business. ezCater's corporate food platform and flexible, scalable food solutions allow organizations to centralize and track their food spend, and fulfill everything from daily employee meals to client meetings and company all-hands. ezCater backs this up with business-grade, best-in-class, customer service and an unmatched nationwide footprint. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.

The Corporate Solutions team is looking to bring on an Account Manager to own customers in a portfolio of small-mid market level accounts. This role is a great opportunity for a customer-facing relationship owner that loves both getting tactical in execution as well as working with customers on their long-term Food For Work strategy. 

What You'll Do: 

• Own key relationships: You’ll be the face of Corporate Solutions for the small to mid-market customers as you help them navigate feeding their teams.
• Execute a consultative approach with your named accounts: You’ll confidently maneuver through your accounts, identifying key stakeholders and areas to expand & strengthen the relationship through performance, retention, and growth.
• Build and execute success plans: You’ll clearly communicate and define business outcomes with identified objectives, stakeholders, milestones, risks, and metrics needed to achieve them.Optimize adoption across your book: You’ll develop a strong understanding of your clients including their business drivers & strategies, specifically around how they can use Food for Work to drive their initiatives.
• Be the voice of the customer: You’ll advocate for your customer to cross-functional teams including sharing needs with product, marketing, and support to ensure optimal alignment and prioritization.
• Create product & brand champions: You’ll drive value in a way where your …