Account Manager- Email Campaign - New York, NY, United States

Company Description

Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency's heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. With 5,500 employees, Merkle is headquartered in Columbia, Maryland, with 24 additional offices in the US and 25 offices in Europe and APAC. In 2016, the agency joined the Dentsu Aegis Network.

Job Description

You will play a key role in maintaining client satisfaction by ensuring exceptional service and creating value for our clients leveraging strong account management and interpersonal skills.  Account Managers are in daily contact with clients as well as internal SME's. You are a key resource on the client teams to ensure the quality of client deliverables from across various Merkle business units. 

Responsibilities:

You'll be responsible for the day-to-day execution of our clients' marketing strategies.  You are the "glue" that brings together all the disparate pieces to seamlessly deliver high quality work on budget and on time. You are the key point person for deliverables for both the internal Merkle team and clients for tactical delivery or account status.  By ensuring marketing and support activities are executed in a timely and efficient manner, the Account Manager directly impacts the success of our clients as well as Merkle.

Qualifications

• Bachelor's …