Account Executive

About the role:

RoomRaccoon is a leading property management platform dedicated to revolutionizing the hospitality landscape. We empower independent hotels with innovative technology solutions, driving their success and shaping the future of hospitality. Join our dynamic team and play a pivotal role in transforming hotel operations and guest experiences across Austria.

We are looking for individuals to:

• Empower Independent Hotels: Be the catalyst for success stories in the hospitality industry, leveraging RoomRaccoon's cutting-edge technology.
• Shape the Future of Hospitality: Contribute to the development and implementation of innovative solutions that meet the evolving needs of the industry.
• Build Meaningful Relationships: Establish and nurture partnerships with a diverse range of independent hoteliers, gaining insights from their unique experiences.
• Challenge and Innovate: Serve as a strategic advisor to our clients, customizing solutions to drive operational excellence and exceed expectations

Tasks

Key Responsibilities include:

• Follow up on demonstration requests (& other marketing-qualified leads)
• Full sales cycle management
• Identify prospect decision-makers, uncover critical business issues, stimulate interest
• Schedule demonstrations while making and tracking activities
• Ensure a smooth handoff to Implementations upon closing
• Ensure (CRM) data integrity
• Enrich our Inbound marketing activities with your local market/cultural insights
• Stay current on industry issues/trends and competitive offerings
• May be required to prospect in-person locally and/or travel
• Other duties as required

Requirements

You’ll succeed if you are:

• Compelling Communicator: You captivate audiences, tailor your presentations to meet specific needs, and foster trust through clarity and confidence.
• Strategic Thinker: You excel at analyzing data, identifying opportunities, and developing effective sales strategies.
• Results-driven: You consistently exceed targets, driven by a blend of passion and competitive spirit.
• Proactive Problem-Solver: You anticipate needs, propose solutions proactively, and take the initiative in challenging situations.
• Adaptable & Agile: You thrive in dynamic environments and adjust readily to complex and changing scenarios.
• Empathetic Listener: You actively listen to understand customer needs and build genuine rapport.
• Product & Industry Expert: You possess deep knowledge of the hospitality industry and convey value propositions with clarity.
• Resilient & Persistent: You bounce back from setbacks and demonstrate an unwavering commitment to your goals.

Qualifications

• 5+ years of experience in sales, preferably within the hospitality or technology sectors.
• Extensive knowledge of the hospitality industry, especially independent hotel operations.
• Bachelor’s degree in Business, Hospitality Management, or a related field is preferred.

Benefits

Perks:

• Loyalty Programme (Equity)
• Role Specific:
• Commission | OTE for sales related roles
• Department incentive bonuses
• Training & Development:
• Formal training
• Annual hotel experience
• Employee Referral Campaign
• Friday Drinks & Lunches for in-house Raccoons
• Quarterly Office Massages
• Birthday Lunch

About us:

This is what you tell people at parties:

I am working at an international super-fast-growing tech company and we are revolutionising hoteliers around the globe. RoomRaccoon is awarded the world's best Hotel Management System for 2 years in a row and empowers hoteliers to run their property way more effectively. Our growing team of 110+ heads is working from at least 4 offices around the world!

“It's an exciting time to join RoomRaccoon. Through innovation, we have been able to enter many different markets and grow our international team of professionals who are dedicated to helping RoomRaccoon with its mission of becoming the world's number one hotel management system.” - Tijmen van Dijl (CEO & Co-Founder)