Account Consultant - Must have 3yrs experience handling flood claims!
Recruiting Only - Telecommuter
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. Itās an opportunity to do something meaningful, each and every day. Itās having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.Ā
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if youāre someone who cares, thereās a place for you here. Join us and contribute to Sedgwick being a great place to work.
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QUALIFICATIONS:
- Must be flood certified.
- 3+yrs handling flood and property claims.
- Must hold a TX state License.
PRIMARY PURPOSE: To manage claim caseload of basic to highly complex claims within granted authority level including related financial implications, along with financial implications and to mentor Account Representatives and Account Specialists.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Utilizes special account instructions to obtain individual customer information and adhere to instructions; identifies, initiates, and coordinates various specialized services such as subrogation, fraud evaluation or case management review to resolve claims.
- Establishes and maintains effective relationship with internal and external customers and coworkers; communicates effectively and timely.
- Mentors/coaches account representatives and account specialists; facilitates round table discussions within the assigned team.
- Investigates, evaluates and resolves claims; identifies potential problems/trends in claim files and takes corrective action or makes corrective recommendations; interprets medical reports and state law or jurisdictional law in claim handling.
- Applies jurisdictional and medical knowledge to properly assess the indemnity, medical and expense exposure of assigned claims and appropriately interprets and applies insurance coverage.
- Reviews client files and collaborates with team to prepare information which includes thorough analysis of file strategies, claims status and emerging trends.
- Proactively manages litigation in conjunction with client requirements; works constructively with client and legal representatives to resolve claims.
- Ensures compliance and best possible outcomes by minimizing financial liability.
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RestrictionsTelecommuter
Benefits/PerksCareer growth opportunities Comprehensive benefits Comprehensive benefits package Dental Employee assistance Flexibility Health savings account Life Insurance Medical PTO Vision
Tasks- Mentor team members
- Travel as required
Analytical Case Management Communication Customer service Interpersonal Litigation management Microsoft Office Microsoft Office products Organizational PC literate Subrogation Training
Experience3 years
Education