211 Tax Scheduling Specialist

Job Title: 211 Tax Scheduling Specialist

Department: 2-1-1

Reports To: Program Manager

Job Status: Seasonal, Part-time, Hourly and Non-exempt  (Potential for Full-Time Transition)

Pay: $13.50/hour

Statement of the Job:

Assists individuals in accessing free tax preparation services. Provides eligibility screening, schedules tax preparation appointments, and provides information about available tax credits.

Education and Training:

• Completes training which includes lecture, independent study, and mentoring.

Schedule Requirements:

• 3 days per week. Monday - Friday
• Hours: 9:00 AM to 5:00 PM

This role offers flexibility with the possibility of expanding into a full-time position based on performance and organizational needs.

Essential Duties and Responsibilities:

• Assesses each caller for eligibility for free tax preparation clinics and tax credits

• Schedules appointments for tax preparation assistance and provides information about the process including a description of the services provided

• Completes all required documentation for each inquiry

• Completes other duties as assigned

Education and Experience:

• Well-developed interpersonal skills

• Experience in human services preferred

• Excellent computer skills

• High School diploma or its equivalent required

Apply online today at: www.gryphon.org/careers

Persons are recruited, hired, assigned, and promoted only on the basis of job-related criteria and without regard to age, color, familial status, gender, gender identification, marital status, national origin, non-job-related disability, race, religion, sexual orientation, veterans’ status. EOE