Workforce Management Intern
United States
Overview
National Debt Relief is seeking a highly motivated and analytical self-starter to join our fast-growing team. The WFM Intern will support the Workforce Management department by developing staffing forecast models, producing reports on operational KPIs, and interpreting data trends that assist in strategic planning and lead to accurate business decision making. This position will require the ability to synthesize large amounts of data and leverage findings to highlight business trends and propose operational pivots.
Responsibilities
· Generate and analyze reports to/for the department· Track key operational metrics for the CS & Sales departments· Build data models and provide insights to update existing ones· Help with additional ad hoc projects as needed· Work together with key departments in the organization to enhance strategic decision-makingQualifications
· Excellent verbal and written communication skills· Proficient in MS Excel· Exceptional problem solving and critical thinking skills· Ability to manage multiple projects efficiently and accurately· The employee is expected to be punctual and ready to report to work on a consistent basis· The employee will be exposed to a fast-paced environment and is expected to be able to adjust accordinglyAbout National Debt Relief
National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives.
Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.
National Debt Relief is a certified Great Place to Work®!
Forbes names National Debt Relief Best Debt Settlement Company of 2024!
Fortune names National Debt Relief Among Best Workplaces in New York!
3X Award Winner for Best Customer Service, Best Experience with Staff, and Best for Transparency by Consumer Affairs!
Compensation Information
$17/hrBenefits
National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.
Our extensive benefits package includes:
- Generous Medical, Dental, and Vision Benefits
- 401(k) with Company Match
- Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
- 12 weeks Paid Parental Leave
- Pre-tax Transit Benefits
- No-Cost Life Insurance Benefits
- Voluntary Benefits Options
- ASPCA Pet Health Insurance Discount
National Debt Relief is a certified Great Place to Work®!
National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.
For information about our Employee Privacy Policy, please see hereFor information about our Applicant Terms, please see here
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Certified great place to work Great Place to Work Growth Opportunities Leadership programs Mentorship Programs Team-oriented environment
Tasks- Assist with ad hoc projects
- Build data models
- Collaborate with departments
- Generate and analyze reports
- Track operational metrics
Analytical Communication Critical thinking Customer service Data analysis Excel Leadership Mentorship MS Excel Operational KPIs Organization Orientation Problem-solving Project Management Sales Staffing forecast models Strategic planning Workforce management
Experience0 years
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9