Training Specialist, Clinical - Remote

The Clinical Training Specialist is responsible for designing, developing, and delivering a variety of learning programs under limited supervision. This includes web-based training for self-paced asynchronous and synchronous sessions. In addition, the Clinical Training Specialist identifies individual and group training needs and administers plans, procedures and programs to meet training needs and evaluate their effectiveness. The Clinical Training Specialist consults on the end-to-end onboarding journey for new hires and cross-training for tenured members of the clinical team (as appropriate). The role requires someone who can deal with ambiguity, thrive in a fast paced, data-driven, customer-centric environment, and leverage industry best practice instructional design and facilitation methodologies. 

Responsibilities:

• Facilitates multiple, simultaneous courses/programs effectively and efficiently.
• Conducts and designs training for clinical staff that strengthen understanding of and use IH services and clinical care. 
• Utilizes a variety of training techniques/methods to meet the needs of a diverse learning population
• Collaborates with colleagues to ensure high-quality learning experiences that meet the needs of the business 
• Builds training using training data and feedback from previous cohorts
• Maintains relationships with stakeholders and partners (people leaders, liaisons, clinical directors, etc.) with minimal direction from supervisors to support a smooth transition for trainees from the training environment to live casework
• Acts  as a SME for best practices in adult learning and training implementation.
• Builds strong relationships with subject matter experts, ensuring the team and the SMEs get what they need in a timely mannerParticipates in or leads course audits and competency mapping
• Quickly synthesizes and writes course content that follows industry best practices of instructional design, based on input from subject matter experts, written material, previous training courses, interviews, and other sources
• Skilled at the use of …