Training Coordinator - EAP (Remote U.S.)

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. 

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. 

Acentra is looking for a Training Coordinator - EAP (Remote U.S.) to join our growing team.

Job Summary:

The purpose of this position is to provide assistance to the training team with the delivery of training to internal staff and external partners. The Training Coordinator will support the training team as a key role to assist with organization of training sessions, materials, knowledge repositories, and delivery of training.

Job Responsibilities:

• Support the Training Team with coordinating training activities, including setting up registrations for external partner trainings, monitoring attendance, and registration reports.
• Administer surveys post training, and create results-driven reports.
• Work with subject matter experts to create and maintain training materials (including presentations, job aids, handouts, web conferences, and e-learning) based on adult learning theory.
• Learn both of the company’s health management systems, Atrezzo and eQSuite to support Training Specialists, as needed.
• Participate in Atrezzo and eQSuite UAT testing and training for implementations, migrations, and integration of new system capabilities.
• Maintain and update training websites.
• Maintain and update system training knowledge repositories.

Requirements

Required Qualifications/Experience

• Requires a bachelor’s degree in healthcare, business, or a related field and 3 years of experience with creating training materials and demonstrated experience recording computer-based trainings; OR an equivalent combination of education and relevant experience
• Experience as a technical trainer and knowledge of modern training techniques and tools in technical subjects and with employees at all levels of the organization.
• Excellent communication and facilitation skills to effectively interact in person, by phone, or by email
• Proficiency with Microsoft Applications required

Preferred Qualifications/Experience:

• Clinical, Call Center, or Operations experience
• Experience with …