Technical Communications Manager
Toronto
Get to know Okta
Okta is The Worldâs Identity Company. We free everyone to safely use any technologyâanywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.Â
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - weâre looking for lifelong learners and people who can make us better with their unique experiences.Â
Join our team! Weâre building a world where Identity belongs to you.
The Technical Communications Manager
Weâre seeking an experienced communications manager and technical storyteller to drive all aspects of communications for the Auth0 Product Unitâs President and executives. You will write and manage external and internal communications to elevate our posture as thought leaders while increasing visibility through targeted, consistent communications that resonate with the audience. Â
In this hands-on role, you will source and distill complex technical information into simplified messaging that resonates across a broad audience and all mediums. By fostering alignment and collaboration internally, this individual will accelerate and scale our communications to maximize impact and reach. Â
This high-output role requires disciplined execution, attention to detail, and a proven track record for delivering high-quality, engaging technical communications for C-level executives.Â
What youâll be doing
- Technical Writing & Storytelling: Research and develop unique content on technical topics, including blogs, newsletters, keynote addresses, video scripts, all hands, whitepapers, and internal correspondence, in the tone and voice of a leader.
- Thought Leadership: Position Auth0âs Product Unit President as an industry leader by crafting high-impact thought leadership campaigns that resonate with developers and customers.
- Content Calendar Management:Â Establish and manage a content calendar for all communications related to our product unit to ensure communications are delivered to the right audience, at the right time, and through the right medium.
- Collaboration: Build and maintain collaborative relationships across Okta to inform the communications strategy and messaging. Partner with teams across Global communications, Marketing, Legal, PR, and many others to ensure cohesive and consistent messaging.Â
- Stakeholder Alignment: Ensure strategic alignment on messaging, timing, and editorial strategies across Auth0 and Corporate communications teams and leaders.
- Performance Metrics: Establish KPIs to measure communications effectiveness, provide regular performance reports, and âŚ
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Benefits Bonus Dynamic work environment Equity Flexible access Healthcare spending Paid leave Parental leave PTO Remote-first company Telemedicine Vision Insurance
Tasks- Collaboration
- Develop technical content
- Establish KPIs
- Foster collaboration
- Manage communications
- Optimize strategies
Agile Authentication Automation C Calendar Management Cloud Cloud Computing Collaboration Communications Communications Strategy Content Management Customer identity Engineering IAM Identity Management Leadership Marketing Messaging Metrics Okta Performance Metrics Privacy Research SaaS Security SEO Social media Stakeholder Alignment Storytelling Strategy Technical Writing Thought Leadership
Experience8 years
EducationBusiness Degree Design Engineering Marketing
TimezonesAmerica/Edmonton America/Moncton America/Regina America/St_Johns America/Toronto America/Vancouver UTC-3 UTC-4 UTC-5 UTC-6 UTC-7 UTC-8