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Technical Communications Manager

Toronto

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

The Technical Communications Manager

We’re seeking an experienced communications manager and technical storyteller to drive all aspects of communications for the Auth0 Product Unit’s President and executives. You will write and manage external and internal communications to elevate our posture as thought leaders while increasing visibility through targeted, consistent communications that resonate with the audience.  

In this hands-on role, you will source and distill complex technical information into simplified messaging that resonates across a broad audience and all mediums. By fostering alignment and collaboration internally, this individual will accelerate and scale our communications to maximize impact and reach.  

This high-output role requires disciplined execution, attention to detail, and a proven track record for delivering high-quality, engaging technical communications for C-level executives. 

What you’ll be doing

  • Technical Writing & Storytelling: Research and develop unique content on technical topics, including blogs, newsletters, keynote addresses, video scripts, all hands, whitepapers, and internal correspondence, in the tone and voice of a leader.
  • Thought Leadership: Position Auth0’s Product Unit President as an industry leader by crafting high-impact thought leadership campaigns that resonate with developers and customers.
  • Content Calendar Management:  Establish and manage a content calendar for all communications related to our product unit to ensure communications are delivered to the right audience, at the right time, and through the right medium.
  • Collaboration: Build and maintain collaborative relationships across Okta to inform the communications strategy and messaging. Partner with teams across Global communications, Marketing, Legal, PR, and many others to ensure cohesive and consistent messaging. 
  • Stakeholder Alignment: Ensure strategic alignment on messaging, timing, and editorial strategies across Auth0 and Corporate communications teams and leaders.
  • Performance Metrics: Establish KPIs to measure communications effectiveness, provide regular performance reports, and …
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