Staff Product Designer

When you join the Fountain team, you become part of the leading enterprise solution for frontline workforce management. Fountain’s automated, customizable platform provides a seamless applicant experience for workers, while ensuring organizations can scale and manage their frontline talent.

We’ve helped hundreds of companies like Stitch Fix, GoPuff, Fetch, and sweetgreen to hire, onboard, and manage over 14 million workers in more than 75 countries.

In 2022, we closed $185M in our Series C, led by SoftBank and B Capital.

Join our growing team of highly collaborative, ambitious, and forward-thinking Fountaineers as we empower our hundreds of customers and millions of frontline workers around the world.

Let’s elevate frontline work together.

About the Role:

We believe the differentiated B2B Enterprise products of the future drive customer satisfaction by delivering exceptional user experiences alongside B2B table stakes functionality. We're looking for an experienced product designer who can translate the flexibility and complexity needed for B2B Mid Market and Enterprise customers into an intuitive product.

We are seeking a seasoned Staff Product Designer to elevate our B2B enterprise products by delivering exceptional user experiences. In this pivotal role, you will lead design strategy, mentor team members, and craft intuitive solutions for sophisticated business workflows. Your expertise will be instrumental in translating intricate requirements into user-friendly interfaces that align with our company's vision and customer needs.

What you’ll be doing:

User-Centered Design:

• Own and lead the design of highly complex, high-visibility, and ambiguous projects, from discovery to delivery, ensuring design solutions drive measurable business impact and customer satisfaction
• Iterate on user-centered designs that address complex business workflows and meet both user requirements and business objectives
• Develop wireframes, prototypes, and visual designs that demonstrate intuitive, engaging, and user-friendly interactions, optimized for enterprise-scale

Design Strategy and Leadership:

• Partner closely with cross-functional leaders to align product and design strategy with overall company goals, business priorities, and market opportunities.
• Serve as a trusted thought partner to executives, providing insights into design tradeoffs, customer needs, and competitive positioning to influence the broader product roadmap.
• Coach and mentor other designers to up-level the craft and delivery of product design at Fountain

Design Systems and Standards:

• Lead the continuous improvement and maintenance of comprehensive design systems and standards to ensure consistency and scalability across all products.
• Champion design best practices, accessibility, and usability across teams, fostering an environment of shared design principles
• Continuously explore and integrate industry trends, new technologies, and cutting-edge design tools to advance the team’s design capabilities

What you should bring:

• 7+ years of experience in product design, preferably within UX-focused B2B SaaS organizations
• Strong analytical and problem-solving abilities, focused on delivering impactful and discovery-driven design solutions for ambiguous projects in a high velocity organization
• A robust portfolio showcasing your design expertise, user-centered approach, and problem-solving skills, preferably in B2B SaaS (please include your portfolio password if applicable)
• Demonstrated functional leadership (not people leadership) experience, including mentoring designers and leading complex design projects from conception to implementation.
• Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, or similar, with experience in prototyping and usability testing methods
• Deep understanding of interaction design, information architecture, and visual design principles, especially as applied to complex business workflows
• Excellent communication and collaboration skills, with a proven ability to present and articulate design concepts to diverse audiences

Salary Range: $191,000 - $249,000 USD

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Even if you do not meet all the requirements above, we still encourage you to apply for this position. While we try to be thorough with our prerequisites, not everything about you as a candidate can be condensed into a list of bullet points. What do you have to lose?

Fountain offers an incredibly unique work environment. We employ a diverse team all over the world. Each Fountaineer is given the freedom to do their best work from wherever they choose. We also understand the importance of in-person connections and hold in-person meetings with your team and meet annually as an organization to build our relationships and focus on the future of moving Fountain Forward. 

The benefits we offer in the United States include competitive health plans and a retirement plan. Some Fountain-wide  perks offered to all employees across the globe include a flexible vacation policy, paid holidays, monthly lunch stipends, annual allowances for ongoing education related to your profession and career advancement, along with home office, cell phone, and wellness reimbursements. Fountain is a global employer, so some benefit offerings will vary from country to country.

Fountain is proud to be an equal opportunity workplace. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, socioeconomic status, disability, and veteran status.

For information about how we use your information and the rights you have with respect to your information, visit our Privacy Policy.

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