Sr LTD Case Manager
Remote, US, 31999
Salary Range: $42,000 - $98,000
Job Posting End Date: October 6, 2024
We’ve Got You Under Our Wing
We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.
Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.
Worker Designation – This role is designated as a remote role. You will be expected to work from your home, within the continental US. Although this role is designated as remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.
What does it take to be successful at Aflac?
- Acting with Integrity
- Communicating Effectively
- Pursuing Self-Development
- Serving Customers
- Supporting Change
- Supporting Organizational Goals
- Working with Diverse Populations
What does it take to be successful in this role?
• Strong understanding of disability claim management concepts
• Solid understanding of medical terminology/pathology/anatomy
• Ability to verbally articulate clearly, concisely and explain complex situations
• Superior writing skills
• Confident with independent decision making
• Ability to consistently meet deadlines
• Proven ability to work with confidential information
• Moderate skills with Microsoft Office and other software applications
• High level of customer service skills/phone skills
• Strong ability to multi-task and prioritize
• Must have a high level of attention to detail
• Results-driven
• High attention to deliver on departmental/company procedures/practices
• Ability to work Independently
• Strong Negotiation skills
…This job isn't fresh anymore!
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May require occasional office visits
Benefits/PerksAflac supplemental policies Annual bonuses Career development Community engagement Paid holidays Prescription drug coverage Remote work State mandated sick leave Supplemental policies Total Rewards Vision coverage
Tasks- Collaboration
- Development
- Ensure compliance with regulations
- Make claim decisions
Anatomy Attention to detail Collaboration Communication Compliance Customer service Decision making Disability Management Diversity Flexibility Independent decision-making Insurance Products Medical terminology Microsoft Office Multi-tasking Negotiation Organizational Self-development Software STD Writing
Experience5 years
EducationBachelor's degree Bachelor's degree in Business Business Diploma Equivalent Healthcare Health Care High school diploma High school diploma or equivalent Management Related Field
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9