Sr. Business Analyst, Insurance IT (Remote)

Crum & Forster Company Overview

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website: www.cfins.com.

Job Description

The Senior Business Analyst participates on a small team of 2-5 business analysts contributing to the planning, design, development, and launching of efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements.

The Senior Business Analyst role requires an advanced understanding of insurance workflows and systems. The successful candidate will be highly motivated, possess an entrepreneurial spirit, have a service mentality, and be comfortable in a fast-paced environment.

The Senior Business Analyst is a member of the Surplus & Specialty Lines (SSL) Digital Services team, supporting the Underwriting, Claims and Billing & Collections business units. SSL underwrites both admitted and non-admitted business for General Liability, Auto, and Excess/Umbrella lines of business across multiple industry verticals, including Contracting, Transportation, Energy, Security, and Environmental.

What you will do:

Strategy & Planning

• Participate in meetings with business stakeholders to identify business, financial, and operations goals/objectives and priorities, system requirements, and identify existing issues.
• Participate in roadmap planning activities, as required.
• Collaborate with business and IT (Information Technology) Stakeholders in the planning, design, development, and deployment of new applications, and enhancements to existing applications.
• Facilitate or lead design sessions to prototype new systems to enhance business processes, operations, and information process flow.
• Reviews the effectiveness and efficiency of the …