Solutions Architect - Remote (US or Canada)

We all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
Sales Enablement is the team responsible for not only empowering the rest of our Go-to-Market team to succeed, but also to provide our customers with assistance and demonstrations during the discovery phase with our more technical products and tools – the end goal being success for both our customers and your fellow team members.
As a Solutions Architect, you’ll be working directly with our customers primarily in a post-sales capacity to successfully plan and deploy technologies like the 1Password SCIM bridge, 1Password Connect, Passage, and our various Secrets Automation plugins; testing tools like MDMs, APIs, and command-line scripts; lending a hand to our support team as an escalation point; and liaising with our internal teams about the issues our customers are facing.
This is a Remote opportunity within Canada and the US (Eastern Time Zone preferred).

What we're looking for:

• Strong and timely communication skills over email, phone, and video. This position is heavily customer facing and this should be exciting for you.
• A knack for communicating complex technical problems in a simple and easy-to-understand way.
• Experience with various SaaS products and cloud-based infrastructure: Linux, DNS, Docker, Kubernetes, TLS, and command-line interfaces to name a few.
• The ability to take on new technologies and products with …