Software Engineer (L2)

See yourself at Twilio

Join the team as Twilio’s next Software Engineer (L2) – Messaging API.

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion mean that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. 

About the job

This position is needed to help the CDXP Engineering team (Customer and Developer Experience Platform) build and maintain the communications platform, used by thousands of customers worldwide to communicate through various channels. A successful candidate is passionate about designing, developing, deploying and operating software solutions at scale, self-starter, embodying a growth mindset, and wants to help Twilio deliver the best user experience for next-generation communications. 

Responsibilities

In this role, you’ll:

• Develop and maintain software, contributing to the overall success of CDXP
• Work with a small and collaborative team, whiteboarding ideas, building backend services, and APIs
• Perform thorough and thoughtful code reviews to help maintain a high standard of code quality
• Support production operations, building, releasing and assisting with team on-call
• Craft clear and concise documentation

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 3 years of engineering experience with Go
• Some experience using NoSQL databases like DynamoDB
• Experience with cloud platforms like AWS, including containerization and orchestration tools (e.g., Docker, Kubernetes)
• Strong written and verbal communication skills, with the ability to clearly explain complex technical concepts to both technical and non-technical …