Software Engineer, Forward Deployed Engineering (FDE) - US - All Country - Remote

Company DescriptionHyperscience is transforming the future of work to elevate human potential. Our human-centered approach to automation enables a new era of human and machine collaboration that delivers dramatically improved organizational agility, without the legacy cost and burden of change management. By combining data, people, and processes into digital assembly lines, the Hyperscience Platform turns complex processes into simple, configurable workflows. Our industry-leading machine learning technology continuously learns and evolves, to involve humans only when needed. For more information, please visit www.hyperscience.com.
The Software Engineer role within Forward Deployed Engineering (FDE) is responsible for producing modular extensions used in Hyperscience’s HyperAutomation platform.
The Software Engineer (FDE) collaborates cross-functionally with client-facing and engineering counterparts to deliver client-requested functionality to on-premise and cloud-based solutions; contributing across the entire software development lifecycle including requirements definition, design, development, testing, deployment, and support.
The Software Engineer (FDE) helps influence overall product functionality by identifying commonly requested extensions, and engineering code with an eye towards global reusability. Their contributions are used to enhance the Hyperscience product and thereby our clients’ experiences.
Additionally, the Software Engineer (FDE) acts as a point of escalation for customer technical issues, assuming Level 2 support responsibilities and addressing technical issues concerning client-requested functionality and issues requiring knowledge of the platform's underlying code base.This is an exciting time for Hyperscience’s product, business, and people! Candidates for this position will have the opportunity to influence and deliver on a bold vision for transforming the way organizations model and execute their business processes.
We are looking for people who have a strong sense of team and want to collaborate effectively and support each other's growth.

Responsibilities:

• Collaborate cross-functionally with Customer Experience, Sales, and …