Service Enablement Lead - United States

At Anchorage Digital, we are building the world’s most advanced digital asset platform for institutions to participate in crypto.
Founded in 2017, Anchorage Digital is a regulated crypto platform that provides institutions with integrated financial services and infrastructure solutions. With the first federally chartered crypto bank in the US, Anchorage Digital offers institutions an unparalleled combination of secure custody, regulatory compliance, product breadth, and client service. We’re looking to diversify our team with people who are humble, creative, and eager to learn.
We are a remote friendly, global team, but provide the option of working in-office in New York City, Sioux Falls, Porto, Lisbon, and Singapore. For our colleagues not located near our beautiful offices, we encourage and sponsor quarterly in-person collaboration days to work together and further deepen our Village.
The Service Enablement Lead supports Anchorage in its mission to be the foundation upon which value is stored and moves safely in the new global economy so that innovation can grow without bounds. The role will assist business heads/project sponsors, and product/engineering teams in delivering on cross-functional, large-scale change initiatives such as business line launches and legal entity stand-up. Service Enablement applies flexible principles of streamlined implementation strategy to large scale change initiatives, analyzing and incorporating legal, compliance, risk, finance, and operational requirements into strategic initiatives across the company. The role will support the development of project plans, status reporting, process design, testing and procedure documentation, and more to support these goals in an agile but sustainable way.
We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and …