Senior Training and Development Specialist - Operator Qualification

Requisition:  81221

PSEG Company:  Public Service Electric & Gas Co.

Salary Range: $ 101,600 - $ 160,900

Work Location Category: Hybrid Fixed

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories:

Onsite are roles that have specific onsite requirements and are typically onsite daily.

Hybrid fixed are roles that are a blend of onsite work/in-person interactions with some ability to work remotely and require employees to live within a commutable distance and be onsite fixed days each week.

Hybrid flexible are roles that can be performed remotely but require some level of onsite work/in-person interactions on a regular basis, require employees to live within a commutable distance and, since business needs vary by position and may change over time, managers will set expectations and flexibility regarding where and when work is performed.

Fully remote are roles that can be performed remotely, require employees to live in approved states and will have purpose-driven in-person interactions on occasion.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, well-being and behavioral health programs. We also offer a retirement program, 401(k) with company match, company paid life insurance, tuition reimbursement and a minimum of 18 days of paid time off per year (including vacation, scheduled holidays, and floating holidays).

PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie, and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity, and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.

Job Summary

PSE&G is seeking a new member for the Technical Training team within the Transformation & Centralized Service organization at our Edison NJ location.  The team performs analysis, design, development and evaluation of technical training for PSE&G’s Operator Qualification.  The successful candidate will advance the training that supports a safe, skilled and efficient utility work force working in concert with a team of training professionals.

Job Responsibilities

• The candidate must enjoy providing client service, be a team player, and excel in communicating both verbally and in writing.
• High attention to detail and excellent organizational skills are also important for effective collaboration with fellow instructors and the entire Technical Training team.
• The position works with OQ process owners and process improvement managers across the utility to establish process efficiency.  Therefore, the position requires strong internal and external relationship building skills and behaviors.
• The role is responsible to conduct the instruction and learning evaluation required to provide apprentice and incumbent employees & contractor personnel (as required) with the knowledge and skills necessary to perform operations, installation and maintenance service on natural gas distribution systems in accordance with job specifications, contract obligations, PSE&G’s Operator Qualification Written Plan and regulatory requirements. 
• Additional duties include the tracking, recording, and reporting of the daily OQ completions, working in a team environment to develop OQ training, conduct analytical research to reconcile actual OQ results and allocations, support updating the OQ Written Plan, OEM documents, and other processes.
• Candidate must be available in case of a storm emergency by periodically being on call for assignment by the Emergency Operations Center (EOC).

Job Specific Qualifications

Required:
BS/BA degree in Business, Engineering, Computer Science, Economics, Math or Accounting.
Over 7 years of related Operator Qualification experience.
At least 5 years of indirect supervisory experience or 3 years of supervisory experience.
Ability to work on multiple projects simultaneously.
Exceptional skills in software packages appropriate for the department (MS Office software) supporting data analysis.
Skills in data visualization and communication.
Relevant work experience that demonstrates an ability to train and assess.
Independent work prioritization.
Strong understanding and use of SuccessFactors LMS.
Ability to build strong relationships with clients.
Strong oral and written communication skills.
Strong planning and organizing skills must be adaptable and be results-oriented.
Ability to lead assignments and analytical teams and provide guidance and oversight to OQ Administration Associates on projects or work assignments.
Provide leadership through peer-to-peer coaching/guidance for junior staff.
Understand and explain key training metrics associated with the Manager’s Dashboard.
Desired:
MS/MA degree in education, training, or instructional design.
Knowledge /experience or the ability to learn evolving systems, such as assessment facilitation, need/task analysis, instructional design/development, and instructional evaluation.
Ability to facilitate joint union / management assessment teams.
Supervisory and / or project management related experience.
Experience in Learning Management System use and data management / reporting.
Experience in alternative training delivery methods, including automated, computer-based or virtual / augmented reality applications.
Process Improvement skills / LSS Green Belt.

Minimum Years of Experience

Education

Certifications

Disclaimer

Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made.  If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

If you are a current PSEG employee and if you are offered an opportunity with PSEG Long Island, you will be treated as a new hire.  Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires.  Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits would change and generally be consistent with other similarly situated new hires of that company. 

As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations. 

For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals. 

PSEG is committed to providing reasonable accommodations to individuals with disabilities.  If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.

If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com.  Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

ADDITIONAL EEO/AA INFORMATION (Click link below)

Know your Rights: Workplace Discrimination is Illegal

Pay Transparency Nondiscrimination Provision