Senior Solution Architect, Enterprise - Remote, Any, United States, AMER

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About the Role

Fivetran data replication connectors have been implemented across many of the world's largest enterprises.

As a Solution Architect in the Services team at Fivetran, you will be responsible for facilitating the installation, configuration and ongoing maintenance of the complete suite of Fivetran connectors through your expertise in a variety of applications, datalakes, databases, and file systems.

Working directly with customer stakeholders, you will define requirements and work to facilitate an architecture and integration that fulfills those requirements. Along the way, you will facilitate the optimisation of the implementation through performance tuning, offer best-practice advice on source and target setup & use your analytical skills to technically troubleshoot issues.

An essential part of the role of the Solution Architect will be enabling customers to take responsibility for the installation once it has been tested and is ready for deployment into a Production environment. To this end, you should feel comfortable in producing enablement collateral and training teams to adopt what may be a new software application.

Finally, you will not be working alone; your role will encompass interactions not only with customer stakeholders but also with a wide range of internal stakeholders, including Account Executives, Customer Success Managers, Sales Engineers, Customer Support Engineers, Product Managers, and Software Engineers. Therefore, you should be comfortable liaising with both technical and non-technical stakeholders triaging …