Senior Scrum Master (Cloud Engineering)

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Digital Platform Modernization Delivery team within the Sun Life Chief Technology Office (CTO) is looking for an individual who can perform and lead teams as a Scrum Master/Senior Project Manager.  

In this role the individual will support projects and BAU work for various platforms supporting infrastructure and Cloud services. This work supports our Cloud-first strategy and will introduce new tools and features to more effectively deliver solutions supporting enterprise business goals.

A successful candidate is a highly motivated team player with a strong desire to learn, grow, and continuously improve.

What will you do?

• Responsible for leading the planning, execution, management, and reporting of technology solutions that are high-quality, innovative, efficient, and compliant.
• Supports the maturity of agile practices, facilitates team efficiency, coaches high-performing teams, and removes obstacles to deliver quality solutions.
• Works as a servant leader, accountable for establishing and coaching agile practices, and shares responsibility for delivery of assigned initiatives.
• Proactively identifies and removes impediments to ensure consistent velocity, predictability, and flow of work.
• Builds and expands relationships within the team, release train engineers, and other supporting teams to deliver business value.
• Tracks goals, quality, and productivity metrics, and continuously improves these measures.
• Manages governance, reporting, and monitoring activities as defined by the delivery framework.
• Provides guidance and mentorship to less experienced team members, ensures alignment with project goals, and fosters a continuous learning environment.

What do you need to succeed?

• 5 to 10 years of progressive experience as a Scrum Master / Project Manager working in Agile, Scrum, Kanban, and Waterfall environments
• 5 to 7 years of experience with implementing medium to large range of technology/business projects; including core infrastructure (data center, cloud computing <AWS, Azure>, mainframes, distributed server environments, web-hosting services, desktop, network, telephony, unified communication, security, etc).
• Technically minded problem solver
• Certified Scrum Master (CSM) or SAFe certified
• Certified Project Management professional designation (PMP) ideal

Preferred Skills:

• Exceptional interpersonal skills, with an emphasis on relationship management and team building
• Ability to manage ambiguity effectively and help project team members work with ambiguity
• Effectively and concisely communicate project and technical information to provide comprehensive, concise recommendations to management
• Strong Influencing skills and the ability to manage difficult situations to resolution
• Strong facilitation skills to conduct successful meetings / ceremonies
• Ability to create flexible project plans for complex projects with many dependencies
• Action oriented, self-motivated, and solutions driven
• Experience managing projects which involve 3rd party managed services as well as leading offshoring and global projects.
• Ability to straddle between Agile and Waterfall Methodologies yet maintain focus on delivering on value outcomes identified by leadership
• Strong working knowledge of MS Project, Office suite, Collaboration tools (Jira, Confluence, SharePoint, ServiceNow, Planview

What’s in it for you:

• We’re honoured to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work® Canada.
• We’re proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work® Canada.
• Wellness programs that support the three pillars of your health – mental, physical, and financial
• The opportunity to move along a variety of career paths with amazing networking potential.
• As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office.

# LI – SJ #LI-Hybrid #LI-remote

The Base Pay range is for the primary location for which the job is posted.  It may vary depending on the work location of the successful candidate or other factors.  In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.  Certain sales focused roles have sales incentive plans based on individual or group sales results. 

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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