Senior Product Manager (Distributed, Canada) - Canada

Thinkific is a software platform that gives anyone the ability to easily create and sell online courses, build vibrant communities, and monetize memberships. We believe in impactful and innovative work: our team of 260+ Thinkers is building and expanding an incredible product that empowers Creator Educators and businesses around the globe while working collaboratively to learn, grow, and succeed together. Join us to see how we’re building one of the best workplaces in Canadian tech!

We believe every candidate should have a fair, inclusive, and overall great experience when exploring a new role with Thinkific. That starts with outlining our hiring process so you know what to expect every step of the way—click here to learn more: https://thnk.cc/whattoexpect

Are you passionate about shaping product strategy, driving innovation, and delivering value that resonates with customers and drives business success? We're seeking a Senior Product Manager to join us at Thinkific.

As a Senior Product Manager, you’ll be accountable for ensuring your portion of the product portfolio delivers value to our customers and supports the business objectives of Thinkific.  You will collaborate with customers, Engineering, Design, Marketing, and various other departments to deliver successful solutions.  You will provide ongoing thought leadership and set strategic direction in one or more product areas.

Your goal will be to articulate a compelling vision and roadmap for your product area; summarizing needs, value, and how they align with Thinkific’s business objectives. Here’s how you’ll accomplish this: 

• Research and develop an understanding of the “why” based on market, customer needs, and business outcomes
• Engage customers and Thinkific team members to  gather insights on customer and market needs to inform and shape your direction
• Work closely with Design and Engineering to ship solutions that drive customer value
• Partner with Marketing and Sales to realize the business outcomes from the solution
• Analyze, retrospect, and learn from your work, framing up new opportunities and celebrating wins! Use our successes and failures to continually improve the practice of Product Management at Thinkific

The person we have in mind likely:

• Has 8+ years of experience in a software product management role (SaaS preferred)
• Possesses a track record of customer focus and business outcomes as a product manager, having led product initiatives with visible business impact
• Is curious, analytical, and data-driven. You turn data into insights and channel many sources of information into a well-formed objective and strategy
• Is customer-obsessed with a proven history of working with customers, getting into the details, and able to prioritize and ship products successfully in a fast-paced environment
• Works cross-functionally, channelling multiple points of view while advocating your strategy with clear and actionable insights
• Takes command of their time to get things done. Loves to move things forward and is a relentless prioritizer, creatively working through challenges and blockers
• Is familiar with marketing and selling products, and understands what good copy looks like, how to nurture campaigns, and how AI is changing the face of marketing
• Is interested in AI. You have taken a course or done research to build at least a basic understanding of this transformational technology
• Has experience working in an agile development environment. You understand and participate in Agile ceremonies
• Is detail oriented, flexible, and thrives in change and ambiguity. You have a can-do attitude about tackling new challenges and adapting to change
• Has a willingness and ability to coach, mentor, and develop the people around you.
• Loves to learn and grow. They’ve found (and keep looking for) ways to level up their skills in this field, whether that’s through formal education, gaining professional experience, or maybe even building their own business 

Please note our preference is for candidates located in Western Canada.

The recruitment compensation range for this role is $148,000 - $184,000 CAD

Diversity, Equity, Inclusion and Belonging & Accessibility

This is just our initial idea of who we’re looking for! At Thinkific, we know that people have unique career journeys. If your experience is close to what we’ve described but you feel that you might be missing a few of the requirements, please still apply! We believe in equal opportunity and are committed to diversity, equity, inclusion, and belonging across every facet of our business.

We’re also committed to providing a comfortable and accessible interview experience for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.       

What you can expect if you join Thinkific:

👏 An amazing team of talented, passionate, and kind Thinkers. Together, we’ve built an amazing, award-winning culture—we’re a Certified Great Place to Work and one of Canada's Top Small & Medium Employers!

🚀 The chance to build, improve, and innovate on a platform that’s driving positive impact for thousands of businesses and millions of students around the world.

💸 A competitive compensation package including base salary, equity, team-wide bonuses, and an Employee Share Purchase Plan.

🌴Flexible Paid Time Off to maintain mental and physical health. Our team is encouraged to take a minimum 4 weeks of vacation, plus Thinker Holidays (extended long weekends in the summer) and time off for the December holiday season.

🩺 Health Benefits and Wellness: Comprehensive benefits starting on Day 1 include health, vision, and dental coverage for you and your family, $3,000 for mental health care, a short-term health plan, and an additional health or personal spending account. Plus, family friendly benefits include generous parental leave top-ups for up to 32 weeks, as well as fertility coverage and personalized return to work options. 

💻 Flexible Work. Choose to work from home from anywhere in Canada, at our Vancouver HQ, a co-working space, or anywhere there’s wifi for a change of scenery.

⬆️ Learning & Growth. An annual $1500 USD Learn and Grow fund for conferences, seminars, or courses, plus training, mentorship, coaching, and internal promotion opportunities.

🏡 A home office setup so you’re ready to succeed with a company-owned Macbook Pro and a budget to order a desk, chair, or any accessories to help you work comfortably and productively. 

🍦Eats and Treats. $50 CAD per month to treat yourself with snacks, lunch, or groceries to cook at home.

💙 A place where you can bring your whole self to work. We know that different perspectives lead to amazing ideas, more innovation, and, ultimately, our success as a company. We welcome applicants of all backgrounds, experiences, beliefs, identities, and statuses. Whoever you are—we can't wait to meet you!

The Thinkific Vancouver office operates on the traditional, ancestral, and unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Sel̓íl̓witulh (Tsleil-Waututh) Nations of the Coast Salish People.  We encourage everyone to learn more about the original caretakers of the land that you currently occupy.