Senior Manager, Risk and Controls 1st Line Assurance
Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
Hear from our team about what it's like working at Monzo ✨
📍Cardiff, London or Remote (UK) | 💰£86,000 - £100,000 + Benefits
⭐️ About our Risk & Control team:
We're looking for a senior leader to join Monzo’s ever growing, high performing Risk & Control team! The team provides support, advice and insight to our Accountable Executives in managing their risks. Relationships with them are owned by our Risk Partner teams. This role sits in our central Enablement function, responsible for providing data, systems, and insight to empower our Risk Partners. You’ll lead the Controls team of professionals who:
- manage a programme of controls effectiveness testing;
- provide advice on how to optimise our control suite to ensure that Monzo grows safely and that risks are managed as expected; and
- consistently deliver improved ways of monitoring Monzo’s control performance
🔑 Your day-to-day
- Lead on our programme to embed improved, risk-based controls monitoring across Monzo
- Lead on our initiative to consider the optimal operating model for controls testing and monitoring, considering how we can further improve the team’s service for its customers in a way that scales as Monzo grows
- Lead a team of specialists with good knowledge of Monzo, its ways of working and processes to provide excellent customer service to users of control monitoring outputs from across the 3 lines of defence
- Lead the team to deliver on its agreed control testing plans, reporting on findings to stakeholders and helping them to scope improvement activities (if applicable)
- Use your commercial awareness to help understand and solve controls-related problems with the greatest business impact
- Work with our Risk Data and Platform teams to improve the actionable insights from the team’s activities, driving a culture of control consciousness across Monzo
We’re looking for someone who cares deeply about understanding our business, customers and risks, …
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Ad hoc meetings in London
Benefits/PerksAd hoc meetings Ad hoc meetings in London Benefits Financial education Flexible working Flexible working hours Inclusive environment Learning Budget Learning budget of £1 Learning budget of £1,000 a year Professional development opportunities Supportive team culture
Tasks- Build relationships
- Provide excellent customer service
Artificial Intelligence Assurance Banking Commercial awareness Controls Testing Control testing Customer service Data analysis Diversity and Inclusion Financial Education Platform Reporting Risk Management Stakeholder management Strategic Thinking Team Leadership Testing Training
Experience5 years
Education Timezones