Senior Manager, Practice Operations - New York, NY or Remote

Who We AreRo is a direct-to-patient healthcare company with a mission of helping as many patients as possible achieve their health goals. Ro is the only company to offer telehealth care, at-home diagnostic testing, labs, and pharmacy services nationwide. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts. 
Ro was recognized as a CNBC Disruptor 50 in 2022, listed by Inc. Magazine as a Best Place to Work in 2022 for our third consecutive year, and named one of FORTUNE's 2022 Best Medium Workplaces.
This role will be part of our Care Delivery team reporting to our Director, Care Delivery and will work closely with our Senior Medical Director and Senior Director of Nursing, along with our network of over 100 practitioners. The ideal candidate is an expert tactical executor with experience in implementing workflow changes for clinical providers. You’ll work closely with cross functional teams including Ro’s medical practice leadership, Data, and Product teams to ensure our clinical network is equipped to grow in a way that is sensitive to the needs of our providers, our patients, and the business needs of the organization. You are curious, proactive and care more about getting it right than being right.

What You'll Do

• In partnership with our Clinical Leadership team, develop the strategy and execute initiatives for scaling and future-proofing our practitioner network
• Coordinate with stakeholders to design, and develop robust, scalable workflows, and partner with cross-functional …