Senior Manager, Global Sales Force Training

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Abbott Point of Care develops, manufactures, and markets critical medical diagnostic and data management products for rapid blood analysis. The i-STAT System is an advanced, portable diagnostic tool that provides real-time, lab-quality results within minutes to accelerate patient-care decision-making. The i-STAT System has the industry’s most comprehensive menu of tests in a single, with-patient platform, including tests for blood gases, electrolytes, chemistries, coagulation, hematology, glucose, and cardiac markers.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

• An excellent retirement savings plan with a high employer contribution

• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position is a field based role in our Abbott Point of Care Division. The Senior Manager, Global Salesforce Training, is responsible for developing, implementing, and continuously enhancing sales training programs. These programs would cover selling skills, sales processes, product knowledge, clinical proficiency, objection handling, district manager/sales manager training, and new hire onboarding.

They will set and drive training team priorities in alignment with the Commercial organization’s business objectives, enhancing salesforce effectiveness through standardized training cadences and approaches, in partnership with Area Commercial/Sales leaders to reinforce and execute key divisional business initiatives, developing new capabilities through targeted training programs.

This individual will work closely with sales and marketing teams on product launches and existing product training, focusing on training the APOC global sales organization, particularly the APOC sales team in direct and key distributor markets. S/he will leverage the expertise of subject matter experts within the matrix organization, and collaborate with team members across functional, geographical, and divisional boundaries.

This role reports to the Director of Global Commercial Excellence and Education, within the Global Commercial Operations organization at Abbott Point of Care.

What You’ll Work On

• Develop and execute annual training plan based on business priorities and training needs. Manage within training budgets

• Determine the best sales and training approaches for the area field sales organization.

• Create sales training strategies and programs for new hires and ongoing skill enhancement, covering product knowledge, clinical proficiency, selling processes, account planning, objection handling, negotiation, deal coaching, and time management.

• Develop and implement sales curricula, educational materials, and a training calendar.

• Align sales training program focus and priorities with Area General Managers, Sales Directors, and Country Managers.

• Demonstrate leadership experience to influence both with and without direct authority.

• Act as a change agent by continuously challenging the status quo and identifying key business performance improvement opportunities to enhance sales force effectiveness

• Continuously assess and update training programs to meet both long- and short-term requirements.

• Conduct field travel with representatives and managers to evaluate the effectiveness of training programs, identifying strengths and areas for improvement.

• Communicate with Area General Managers, Country Managers, Regional Directors, and Global Commercial Excellence to share best practices and new capabilities (e.g., SFDC, PBI tools) to improve sales force effectiveness.

• Collaborate across the business, division, and with external vendors

• Stay current on market trends and industry best practices, including learning techniques, instructional design, & innovative delivery methods to maximize product/service utilization.

• Establish personal development plans and manage performance of direct reports, ensuring the development of sales trainers.

• Foster a team environment that enables sales trainers to reach their full potential in pursuit of organizational objectives.

Required Qualifications

• BA/BS in Business or a science-related field, reflecting the educational level of the customer base.

• 10+ years of overall business experience; 2-5 years as a sales representative in healthcare, diagnostics, or devices; 2-3 years as a district manager/team leader, ideally in a complex selling environment (multiple stakeholders, decision-makers, and product alignment to goals/initiatives).

• Travel up to 50% of the time, both domestically and internationally

• Ability to lead and direct a diverse team to achieve goals and drive continuous improvement.

• Strong skills to support evolving sales force business models.

• Demonstrated ability to work across the enterprise and with cross-functional teams to influence and accomplish business objectives without direct authority.

• Experience in effectively managing conflict and negotiations.

• Ability to quickly learn, understand, and train highly technical concepts to the sales team.

• Excellent written, verbal, and interpersonal communication skills, with the ability to communicate effectively at all organizational levels, including executives.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.

     

The base pay for this position is

$125,300.00 – $250,700.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Sales Support & Administration

     

DIVISION:

APOC Point of Care

        

LOCATION:

United States of America : Remote

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 50 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf Apply