Senior Manager, Gift Cards

Job ID: 259349
Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)
Address: FSC, Remote, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Digital/E-Commerce
Remote Eligible: Yes

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

The Opportunity:

As a Gift Card Business Sr Manager, you will be responsible for achieving operational excellence and implementing strategic goals for the Gift Card Business for the US and Canada. Reporting to the VP, Gift Cards & Alternate Payments, you will play a critical role in the development and execution of strategies to drive activations with 3rd party retailers. You will be working with a vast network of cross functional partners (Finance, Accounting, Client Services, Marketing, Retail Operations, DCs, IT, Fraud, Legal) as well as external partners. This position will primarily focus on building our 3rd party business.

Job Responsibilities:

• Develop and drive opportunities to grow the 3rd party gift card business in NA and
• Create marketing strategies that drive the best ROI and drive sales in NA
• Manage all aspects of gift card inventory and production for 3rd party for NA and
• Own invoice management and partner with finance, accounting, IT, and vendor partners to ensure accuracy in reporting and invoices.
• Maintain successful relationships across all 3rd parties (BHN/Cashstar/Incomm/Fiserv) and
• Identify innovation & channel opportunities for gift card growth (i.e., 3rd party retailers, B2B)
• Perform regular and ad hoc business analyses to understand trends across multiple channels (first party, third party, corporate) and share out reporting with Opcom

We would love to hear from you if you have...

• Bachelor's degree in Business Administration, Marketing, Finance, or a related field.
• Minimum of 5 years of experience in gift card management or a similar role.
• Proven experience in managing third-party relationships and partnerships.
• Strong analytical skills with the ability to perform and interpret business analyses.
• Excellent organizational and project management skills.
• Ability to work effectively with cross-functional teams and external partners.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Experience in the retail industry is a plus.

The annual base salary range for this position is $124,100.00 - $165,110.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.  Individuals employed in this position may also be eligible to earn bonuses.  Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora, you’ll enjoy… 

• The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.  
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.