Senior IT Project Manager (REMOTE) - Remote, OR, United States

Company Description

At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.

We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments.

We are unified by our purpose of helping people to succeed. So, when you become part of our team, you also become part of the personal connection that strengthens the relationship people have with Xplor products.

Job Description

Join our corporate Information Technology team as an Senior IT Project Manager to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.

The Senior IT Project Manager will manage all types of IT initiatives (i.e. product development, security, infrastructure, transformation, IT risk, M&A, back-office, enterprise tooling, cost optimization etc.) for Xplor. This job will coordinate people, processes and governance to ensure projects are delivered on time and produce the desired results.

What would make me a good candidate?

We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.

Key Accountabilities and Performance Metrics

The position of Senior IT Project Manager consists of planning, initiating, and managing information technology projects. It also consists of leading and guiding the work of operations staff, liaison between business and technical/operational aspects of projects, planning project stages and assessing business implications for each stage, and monitoring progress to ensure deadlines, standards, and cost targets are met.  

As a Senior IT Project Manager you will be responsible for:

• Coordinating internal resources and vendors for the flawless execution of projects

• Ensuring that all projects are delivered on-time, within scope and within budget

• Ensuring operational efficiencies through standards, intake process and governance

• Establishing transparency and visibility through standard reporting and dashboards

• Responsible for implementing the process as defined in our Delivery Excellence methodology

• Work with the stakeholders on the projects and program delivery methodology and governance processes to optimize the existing delivery methodology and tools, ensuring they are industry-leading and fit for purpose. To refine and agree on implementation plan timelines

•  Responsible for implementing, according to plan, the program and project delivery methodology, establishing policies, standards, controls and systems to support the effective delivery of projects and programs

•  Lead on program quality reviews to assure adherence to processes and procedures

• Provide coaching and training to the program delivery community to support delivery and be the SME for PMO process, tools & governance processes mechanisms and controls

• To own and manage the roadmap for continuous development of the PMO toolset

•  To drive a program of continuous improvement across our delivery governance & methodology, proactively identify re-occurring issues and defining action plans for resolution, working in collaboration with PMO manager and PMO team members

• The average base salary pay range for this position is $110K-$145K USD
• May be considered for a discretionary bonus

Qualifications

• Bachelor’s degree in computer related field or equivalent
• Have a background in business skills, 10+ years project management, budgeting and analysis
• Must be comfortable speaking with engineers, vendors, and the management team
• Ability to manage multiple tasks
• Ability to identify complex problems and reviewing related information to develop and evaluate options and implement solutions
• Demonstrated experience working in a matrixed environment
• Excellent time management, facilitation, communication, and organizational skills
• Strong attention to detail
• Adaptability, flexibility and open to change (positive or negative) and to consider variety in workplace
• Good working knowledge of change management principles and performance evaluation processes
• Experience working within a SAFe framework
• Ability to act diplomatically solving people and technology issues as well as the ability to influence and lead resources across all areas of an organization
• Solid technical background, with understanding or hands-on experience in software development
• Team player, cooperative and displays can-do attitude
• Strong working knowledge of Microsoft Office
• SAFe, PMP / PRINCE II certification is a plus

Additional Information

At Xplor, we believe that the best innovation and ideas happen at the intersections of our differences - people of diverse cultures, generations, disciplines, and lived experiences. So even if you think you do not tick all the boxes, we still encourage you to apply.

 Values and Life at Xplor

Our four core values guide us from how we hire and recognize our team members to how we interact with our customers day to day:

• Make life simple
• Build for people
• Move with purpose
• Create lasting communities.

If these values sound like you, and describe people you want to work with, you will thrive at Xplor.

As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.

Some of our perks and benefits are: 

• 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer
• #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community
• Unlimited access to LinkedIn Learning, plus regular career and growth conversations with your leader, as part of Xplor GPS
• Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
• Access to free mental health support
• Flexible working arrangements

Ready to apply?

To start your application, please submit your resume and we will be in touch as soon as we can. Please include the word "moonshot" at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.

More about us 

Xplor Technologies is a global platform integrating SaaS solutions, embedded payments, and Commerce Accelerating Technologies to help businesses succeed. Xplor provides enterprise-grade SaaS solutions for businesses in “everyday life” verticals: Childcare & Education; Fitness & Wellbeing, Field Services and Personal Services – and a global cloud-based payment processing platform.

Xplor Technologies serves over 78,000 customers that processed over $36 billion in payments, operating across 20 markets in 2022. 

Good to know

To be considered for employment, you must be legally authorized to work in the location (country) you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time. 

We kindly ask you to apply through our careers portal or external job boards only. Please don't send your application via email.

To learn more about us and our products, please visit www.xplortechnologies.com/us/careers. 

We also invite you to check out our Candidate FAQs for more information about our recruitment process www.xplortechnologies.com/us/recruitment-faqs.

Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. Applications are encouraged from all sectors of the community. 

All Information will be kept confidential according to EEO guidelines. 

Xplor is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Xplor will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us via talent@xplortechnologies.com. 

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.