Senior Data Collection Manager
Remote (United States)
About Measurabl
Measurabl has developed the leading ESG (environmental, social, governance) data management solution for commercial real estate—and we’re looking forward to doing so much more! Our team is a diverse group of innovators, leaders, and creators who are passionate about the work we do. We believe technology plays a central role in creating a sustainable, equitable world, and we’re working to build something that matters.Overview:
- Reporting directly to the Manager, Data Services, the Senior Data Collection Manager (SDCM)assists Measurabl customers with ESG data collection and associated data quality management, providing direct outreach to property managers and tenants. Data Collection Assist is a key and fast-growing part of what Measurabl offers its customers. The SDCM works directly with Customers, and on their behalf engages with their stakeholders. With deep experience in ESG data collection, the SDCM is typically assigned to more complex accounts, plays an active role in training new team members, and acts as coach to less experienced team members. Being comfortable with large complex data sets is key. This highly collaborative role will work across Measurabl at all levels.
Essential Functions & Responsibilities:
The essential functions and responsibilities for this position include but are not limited to, the following. Other duties may be assigned as needed.Assist key customers as they gather and collect utility data for monitoring, reporting and action planning purposes
Reach out to property managers and tenants to collect utility data
Quality assure data in preparation of ESG reporting
Support customers through regular ESG data quality and completeness reviews, analyses and reports
Maintain high-quality customer relationships
Lead by example and model behaviors that are consistent with the company's values
Collaborate cross-functionally with internal stakeholders to ensure the successful delivery of Data Collection Services
Train new team members, and coach junior team members on the technical and client service aspects of the role
Other duties may be assigned as needed.
Knowledge, Skills and Abilities
Competencies and Associated Knowledge, Skills, and Abilities:
Ability to work and communicate effectively with others in a diverse, multiethnic, and multicultural work environment
Ability to work independently and collaboratively in a fast-paced, decentralized environment
Ability to comprehend, analyze, and interpret complex business documents, and comfortable working with large and complex data sets
Advanced skills in Microsoft Office Suite Products as well as Google Cloud
Proven ability to work with Excel database, information, and lookup & reference functions
Proven record of providing excellent internal and external customer service
Coaching and mentoring skills required to help junior team members realize their potential
Education & Experience:
We have identified the following programs, experience, and knowledge that have helped others find success in this role at Measurabl. We understand though that knowledge comes from many forms of learning and experiences. Above all, we consider a person’s potential impact in the role and value their unique path to this point in their career.Bachelor’s degree preferred.
Minimum of 5 years of related experience in a customer-facing role, consulting or real estate.
Knowledge of ESG initiatives such as CDP, GRESB, GRI, TCFD, CDSB, Science-Based Targets is desirable.
Ability to be flexible across multiple time zones is essential.
- This job has no supervisory responsibilities
Compensation Range:
- $80,000 to $100,000
- Unlimited PTO
- Health and Dental Insurance + HSA options
- Pet Insurance
- Holiday Paid Time Off (Black Friday and Christmas Week Included)
- Matching 401k
- 100% fully remote
- Flexible work hours
- $800 office set up fund for new employees
- Monthly phone & internet reimbursement
- Stock options
- Bonus potential
Equal Employment Opportunity (U.S. based):
Measurabl, Inc. provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.#LI-remoteApply
Job Profile
Bonus potential Flexible work hours Fully remote Health and dental insurance Holiday paid time off HSA option Pet Insurance Stock options Unlimited PTO
Tasks- Assist customers with utility data collection
- Maintain customer relationships
- Quality assure data for ESG reporting
- Support customers with data reviews
- Train and coach team members
Coaching Commercial Real Estate Customer service Data Management Data Quality Management ESG data collection ESG Reporting Excel database Google Cloud Mentoring Microsoft Office Microsoft Office Suite
Experience5 years
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9