Senior Account Manager, Middle Markets
United States
Who We Are
Woodruff Sawyer has been an industry leader for over 100 years. As a top insurance brokerage, our clients range from small start-ups to some of the most innovative companies in the world. Here, your unique expertise and perspective helps move companies ahead and your career forward.
We believe in supporting the whole lives and careers of our employees. That’s why, through excellent benefits and opportunities, and a genuinely inclusive and collaborative environment, we create the space for you and your career to flourish.
As an employee-owned company, we build toward the next decade, not just the next quarter. Our independence means you answer to great ideas and client success, not short-term profits, while our ESOP program allows you to build long-term wealth and ownership in the company. At Woodruff Sawyer, you own your future.
How We Work
We are excited to offer a hybrid workplace that we believe is a win for our people, for our business, and for our clients. Our policy has been carefully and thoughtfully designed to combine the benefits of collaborating, learning and mentoring, and bonding with our teams in-person while enjoying the flexibility of working remotely up to 3 days a week.
All roles are hybrid unless otherwise indicated on the job post. Find our office locations here.
About the Role
Senior Account Managers provide service to and manage the largest and most complex accounts. They are responsible for strategizing with Producers and Account Executives, managing a smooth insurance placement process from start to finish, staying current with the latest market changes and trends, as well as providing technical support and expertise to clients.
The ideal candidate is a great communicator, with excellent written and verbal communication skills. Clear communication is key as you will be working with and building relationships with people across diverse disciplines. In addition, the candidate must be highly organized, confident, energetic and detail oriented.
What You’ll Do
- Develop and cultivate long-term strategic relationships with a portfolio of clients
- Support relationship management efforts of Account Executives and Client Relationship Directors
- Analyze carrier quotes and coverage offerings and negotiate terms with carriers to provide the best recommendations to clients
- Field daily client questions and delegate administrative tasks to assigned Account Coordinators and Representatives
- Complete all account management and renewal tasks
- Develop specifications, securing underwriting information, analyzing existing coverages and making coverage comparisons
- Deliver client service in the absence of an Account Executive
- Support execution of client account strategy
This job is for you if…
- You have a diligent understanding of business insight and development
- You have a motivating, inspiring, and positive demeanor towards achieving goals
- You love establishing relationships. Even your toughest client/coworker interactions are handled with tact and professionalism
- You’re a forward-thinking learner with excellent judgment. You know when to problem solve on your own and when to raise to management
- You’re phenomenal with task management and prioritization
- You are a great teammate. You’re willing to provide backup when others need your help and give to a positive and respectful work environment.
- You are confident in your communication. You can purposefully exchange ideas and thoughts, as well as optimally resolve conflict.
Experience & Qualifications
- 7+ years of related insurance brokerage experience
- Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
- College degree preferred, high school diploma or equivalent required
- Exceptional communication skills, both verbal and written
- Broker’s license required to be obtained during onboarding period
- Required to obtain the applicable insurance license(s) within 90 days of date of hire
- Valid Driver’s license and reliable transportation required
- Previous supervisory, training and/or formal mentoring experience desirable
Don’t meet every single preferred qualification? Studies have shown that underrepresented populations are less likely to apply to jobs unless they meet all qualifications. At Woodruff Sawyer we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
More About Us
Compensation: Anticipated salary between $86,250 – $143,750. Salary offered will be dependent upon geography, experience, and expertise of the candidate.
This position is eligible to participate in an incentive program to earn additional compensation with a target equivalent to 8% of salary annually, based on individual and Company performance.
#LI-REMOTE or #LI-HYBRID
Our Benefits Include
- Medical, Dental, and Vision coverage
- 401k Retirement Plan with company match
- Ownership in the company through our ESOP (Employee Stock Ownership Program) and profit sharing
- Paid vacation, holidays, and sick days
- Life Insurance, Short-term, and Long-Term Disability benefits
- Flexible Spending Account (FSA)
- Wellness programs and workplace flexibility benefits
- Professional development and reimbursement programs
- Added perks like discounted event tickets, pet insurance, financial coaching, identity theft protection, milk stork, etc.
Compensation and Benefits are what Woodruff Sawyer in good faith believes are accurate for this role at the time of this posting.
Woodruff Sawyer is an Equal Opportunity Employer.
Our Equal Employment Policy incorporates our commitment to maintain an environment free of discrimination and to comply with all federal, state and local laws providing equal employment opportunities.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
ApplyJob Profile
3 days remote Hybrid work
Benefits/PerksEmployee Ownership Hybrid work Hybrid Work Environment Incentive Program Inclusive culture Long-term wealth building Professional development
Tasks- Analyze quotes and negotiate terms
- Complete account management tasks
- Develop client relationships
- Field client questions
- Manage complex accounts
- Support account strategy
Account management Client relationship management Communication Excel Insurance Insurance brokerage Insurance Placement Microsoft Excel Microsoft Outlook Microsoft PowerPoint Microsoft Word Negotiation Organizational Task Management Technical Support
Experience7 years
EducationCollege degree Equivalent High school diploma
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9